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Customer Ratings & Reviews

Your price for this item is $1,497.99

Customer reviews

Rating 4.7 out of 5 stars with 205 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-205 of 205 reviews
  • Rated 1 out of 5 stars

    Very Blurry

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never bought a brand new Samsung TV before and had it be blurry.. Can’t even watch Sporting Events. So embarrassing!! Cant believe I bought this!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi George,

      We appreciate your feedback on your DU8000 TV’s picture when watching fast-motion. For optimal motion image performance, you may want to adjust the picture clarity setting by going to Settings > All Settings> Picture > Expert Settings > Picture Clarity Settings.

      - Off: Picture Clarity Settings will always be off
      - Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
      - Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.

      Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Tv broke

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the tv arrived it was broke and had to return it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SeresaN,

      Thank you for letting us know that you received a broken DU8000 TV upon delivery. We appreciate your patience in having to deal with the hassle of an exchange. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Great picture. Only thing you will need is alternative sound. Speakers on these newer TVs are just way too small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked perfectly for me It is one of the purchases I made in this store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade TV and sound system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales rep was excellent. He knew the products well, made recommendations that fit what we were looking for and did not over sell. Wry much appreciated that.

    I would recommend this to a friend