Customer Ratings & Reviews
- Model:
- QN85LS03FWFXZA
- SKU:
- 6613687
to a friend
Customers are saying
Customers find value in the exceptional picture quality of the 85” Class LS03FW The Frame Pro Series Neo QLED 4K UHD Art Mode SamsungVision AI Smart TV. Many praise the stunning visuals and incredible graphics. The TV's impressive display is a major highlight for viewers. There are currently no reported negative aspects of this product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Best tv I’ve ever owned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Art mode is awesome! Graphics are incredible. Tv doesn’t kick off a lot of heat like others do. Also very low profile it’s practically flush to the wall. Sound quality isn’t great but just get a nice soundbar and you’re all set! Don’t forget surge protector outlet to go with tv. Much brighter than the original frame tv they came out with.
I would recommend this to a friend Best TV I’ve ever Owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! All you have to do is plug it in! You don’t NEED the box that comes with it. If you want to plug something in, like a laptop, normally done on the back of the tv, you now use the box to plug things in. You just plug in the box anywhere nearby and it’s wirelessly connected to the tv. Anyway. The artwork is so cool! I can now view famous artist’s work showcase it in my home and change the artwork whenever I want. It’s $50 a year for the subscription for unlimited art. The tv is so thin! The clarity is crazy! I can see every little thing: even wrinkles! It’s wild. I love it and cherish this tv.
I would recommend this to a friendBrand response from Samsung
Posted .Hi KristenM,
Thanks for your review! We’re so glad you’re enjoying the Modern Frame Design and Wireless One Connect on your Frame Pro. With customizable bezels and no tangled wires, it’s the perfect blend of art and technology. Whether it's on or off, it enhances your home with seamless elegance. Thanks for choosing Samsung!
If you ever need assistance – whether it’s optimizing your settings or anything else – reach out to Samsung Support at 1-800-SAMSUNG (8 AM – 12 AM EST, 7 days a week).
You can also visit the Samsung Support page online to:
• Chat live with an expert
• Find manuals, software updates, and warranty details
• Register your TV for easy support, exclusive promos, and more
Enjoy your new Samsung TV!
~ Samsung Specialist
- Pros mentioned:Picture quality
Best TV! Beautiful.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sits super flat agaisnt the wall. The snap frame goes on quite easily. The paintings look incredibly real. Get the deco frames from Samsung they look amazing and change the space. Wireless box is also great because I keep everything clean and inside the cabinet. No latency issue and runs on apple tv in the cabinet along with a reciever and ceiling speakers. I like the AI video setting because it keeps more dynamic like during the day and when its darker shifts more to cinema. Its fantastic for the bright room i have and i dont ever see glares. Best TV for this space and use case.
I would recommend this to a friend - Pros mentioned:Picture quality
Show piece in our Living room
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When used as artwork, the pictures are astounding. The install went smoothly and it looks great on the wall with the bamboo trim.
I would recommend this to a friend - Pros mentioned:Picture quality
HOA Treasurer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV looks great. Still working on understanding all the options but picture quality is awesome
I would recommend this to a friend 85 inch Samsung the frame. Amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing TV I’ve ever seen. Literally looks like an art piece on the wall.
I would recommend this to a friendGreat Samsung Frame tv/great Best Buy support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 85" frame tv is outstanding, especially when coupled with the inexpensive art program from Samsung. The service from my local (Honolulu) was superb, with Cameron helping us from start to finish. Was a bit disappointed with online support, but Cameron made it all come together through great service support.
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not disappointed. Would recommend this TV to anyone.
I would recommend this to a friendOne Connect Box is temperamental
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im really considering returning this TV because the box is so difficult to deal with. Its turns off at weird times.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Marcel,
Thank you for sharing your experience with your Wireless One Connect. To ensure optimal performance, please keep the following in mind:
• The Wireless One Connect Box should be placed within 10m (~33 ft) of the TV with minimal obstructions.
• It can be stored in a recessed in-wall box or in a shelf or credenza below the TV, as long as the material isn’t too thick to block signals.
• Wireless performance may be affected by the surrounding environment and may not work properly if the box is enclosed or blocked by metal (e.g., inside a metal cabinet) or other physical barriers like walls.
If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.
To resolve this issue, please try the following steps:
1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
2. If the unit is powered on but still disconnected, you may need to adjust the alignment:
o Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust
o Carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.
If your TV doesn’t automatically reconnect to the Wireless One Connect after adjusting its position, you may need to manually pair the device:
1. Unpair the Wireless One Connect. Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Unpair
2. Enter Pairing Mode on the Wireless One Connect. Press and hold the PAIR button on the Wireless One Connect device for 3 seconds. You'll know it's in pairing mode when the LED indicator on the side begins blinking blue.
3. Re-establish the Connection. Go to: Settings > All Settings > Connections > Wireless One Connect > Set up Wireless One Connect, then follow the prompts to search for the device and reconnect it.
Also, please ensure your TV is running the latest firmware, as updates may include important connectivity enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.
~ Samsung Specialist
Extremely poor experience
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took bestbuy two months to finally get this tv installed after several mishaps and plenty of miscommunication on bestbuys part. The unit that i bought in may has been installed for 3 weeks and has failed and is now scheduled to be replaced next week
No, I would not recommend this to a friendBrand response from Samsung
Posted .BruceF,
Thank you for sharing your experience, and we appreciate your patience as you await your service appointment. If you need any additional help after the service is completed, Samsung Support is here for you. You can always reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
SAMSUNG.... The Frame Pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are extremely pleased with our NEW 85" Samsung Frame Pro Series Smart TV ! The installers Carlos & Shaun were very professional and knew exactly what they were doing. We could not have had a better experience.
I would recommend this to a friendTV Install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad could not do the Frame TV install because the wall outlet was not recessed in the wall. I was sent a long prep checklist prior to install and this was never mention that the outlet needed to be recessed, although the tech said this is a common issue with Frame TV installs. So far this has been a terrible customer experience. See the notes on this case.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JeffB,
It appears your 1-star review for the Samsung Frame Pro TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
