Customer Ratings & Reviews
- Model:
- QN85Q60AAFXZA
- SKU:
- 6454005
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 85" Class Q60A Series QLED 4K UHD Smart Tizen TV for its excellent picture quality, large screen size, and affordable price. Many customers also appreciate the TV's smart features, easy setup, and sleek design. However, some customers have noted that the sound quality is lacking and recommend purchasing a soundbar for better audio.
This summary was generated by AI based on customer reviews.
Kim Mac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She is very good and also help choose the products
I would recommend this to a friend- Pros mentioned:Picture quality
Good Tv. But lousy sales service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can give the product 5 stars but the attention of the staff at Best Buy Davenport Florida is terrible. That's why I don't give 5 stars, because you have to take into account not only the product, but also the attention and advice when buying it. I don't buy there because of the terrible service, but on TV day I did it because I couldn't travel to the Kissimmee store, which is where I usually buy. I travel an hour or more with the traffic but they take care of me very well.
I would recommend this to a friend Great until it’s not
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and pictures until it got a black line from top to bottom with minimal use. Disappointing display.
No, I would not recommend this to a friendDisappointing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen stutters when the motion is too quick. For example when I watch a football game, the ball being kicked has a tail (lag)…. Very underwhelmed and if this TV wasn’t so big and already mounted I would have returned it. Also the screen has a really bad reflection… just overall not great quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BradG,
Thank you for choosing the Samsung Q60A TV and for sharing your feedback regarding your picture when watching fast motion, as well as screen reflection. The light conditions of each room environment are different. For optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Anti-reflection designed to minimize ambient light reflection is a feature in our QN85A series and higher.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awful tv arrived with white light shining through the rims couldnt see the picture too good
No, I would not recommend this to a friendSamsung 85
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was great. Had problem with the remote. Best buy said i would have to remove the tv from the wall and return everything to getba new tv and remote. That is ridiculous
I would recommend this to a friendBrand response from Samsung
Posted .Don1962,
Thank you for your review of Samsung’s Q60A TV and for sharing your experience with your remote not working. If you press any key on the remote, and the LED indicator at the top of your remote stays on for about 3 seconds rather than blinking, please try the following steps to reset your remote:
1) Long press the RETURN key and ENTER key together for about 10 seconds if your remote was once paired already with the TV, you do not need to re-pair it again. However, if it was not paired with the TV, pairing must be done after the reset.
2) The RETURN key is on the left side of your remote and looks like a curved, backwards pointing arrow.
3) The ENTER key is the button in the center of your directional ring.
I hope this helps, should you need further assistance, please contact Samsung TV Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
BUYER BEWARE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY THIS TELEVISION. It has horrible white spots and cannot show blacks well at all. Sadly, I'm outside the 45 day return window with Best Buy and they will not accept a return. Do a web search for this TV model and light bleed/white spots and do a quick read. I wish I had before I wasted $2k on this set.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi badtv,
Thank you for choosing Samsung's Q60A TV and for your review. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/QN85Q60AAFXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Bad Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to have the TV picked up because it would not work. Even the Geek Squad tried to help. This is the last time buying a Samsung.
No, I would not recommend this to a friend