Customer Ratings & Reviews
- Model:
- QN85Q60CAFXZA
- SKU:
- 6537377
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers commend the 85" Class Q60C QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and impressive size, frequently praising the vibrant colors and user-friendly interface. Many appreciate the value for the price and the convenient features like the rechargeable remote. While some users noted the volume could be improved, the overwhelmingly positive feedback points to a highly satisfying viewing experience.
This summary was generated by AI based on customer reviews.
Not a Samsung fan anymore
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen went blank within 8 months. Called support for them to tell me I was out of warranty and had to look for my receipt. Then they told me they would send service out but no one ever reached out. Look online and a lot of people had similar issues.
No, I would not recommend this to a friendNo remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No remote refuse to provide an remote best buy white Marsh Maryland
No, I would not recommend this to a friendDon’t waste your time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t buy anything from Best Buy. They’ll treat you good till you buy something that you have a problem with
No, I would not recommend this to a friendBrand response from Samsung
Posted .LeonardV,
Please know you are leaving a review and 1-star rating for the 85" Q60C TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the Q60C TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Not the greatest picture...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the screen has light and dark variation on plain black screen that bleed into the dark spots of the picture. Not impressed
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bummer,
Thank you for sharing your thoughts on the picture quality of your Q60C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Horrible TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV panel stopped working in less than a year. No warranty. No support. Told it was a lemon. $2K down the drain. Do not buy Samsung! Told their tv’s have a 20% fail rate.
No, I would not recommend this to a frienddont buy best buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.flimsy pile of crap. has backlight blotches and is super flimsy i doubt you could use a wall mount
No, I would not recommend this to a friendBuyer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV 2 weeks later broke I would recommend don’t buy it
No, I would not recommend this to a friendDon't like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too great of a TV, it froze few times already and bought it a month ago
No, I would not recommend this to a friendBrand response from Samsung
Posted .MazenA,
Thank you for your review of Samsung's Q60C TV. To ensure you've got the latest performance enhancements, please make sure the latest firmware version is installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality, Tv size
Great TV.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. It’s large and of good quality. It was super easy for me to set up with just my wife and 8 year old as help.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture quality and the ease to navigate the settings especially watching sports
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing stuff, great pictures and all I sincerely love it
I would recommend this to a friend - Pros mentioned:Picture quality
Perfectly satisfied customer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really love our 85" tv and the help we got from customer service was 2nd to none i feel terrible that i can't remember his name but he was very professional and fixed us up with the very best combination.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung TV review.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Picture quality is incredible. I’m enjoying this television more than any I’ve owned in the past.
I would recommend this to a friend - Pros mentioned:Picture quality
Great 85in TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very impressed with this TV Clear pic! The size is great for our living room.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im satisfied with my purchase of 75 inches TV. Its a great buy.
I would recommend this to a friend - Pros mentioned:Tv size
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv came on time and all was great. Had to upgrade the tv to get full potential
I would recommend this to a friend - Pros mentioned:Picture quality
My living room tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the view of the tv, just needs to have a louder sound but adding a sound system should be perfect.
I would recommend this to a friend Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came well delivered and packaged! Great size, been enjoying it so far.
I would recommend this to a friend- Pros mentioned:Picture quality
The best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best tv price,quality. Image. Clarity, sound, colors
I would recommend this to a friend - Pros mentioned:Picture quality
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Choice I bought 2 of them highly recommend this Item.
I would recommend this to a friend