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Customer Ratings & Reviews

$1,597.99
Save $140.78
Comp. Value: $1,738.77

Customer reviews

Rating 4.7 out of 5 stars with 225 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers often highlight the excellent picture quality of the 85” Class Q60D Series QLED 4K Smart Tizen TV (2024). Many also find the TV easy to set up.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-225 of 225 reviews
  • Rated 1 out of 5 stars

    Wish I could have purchase a non smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is much to complicated for someone 84 years old with out help. No help is available from Best Buy. I would never have purchase this TV and wish I hadn't.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      user227584,

      We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q60D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q60D TV to download the guides you would like.

      The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for the cost

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television for the price! We love for watching games & movies with our family. Thank you Best Buy for the great delivery service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average tv. Would lag and disconnect from internet and our Bluetooth speaker all the time. Not worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected Better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for several months ago for 1500 and figured its the best TV I ever purchased so my expectations were high. Aftet watching it for a few months I can honestly say its no better than a non qled set. I get the same crisp screen from my inexpensive LG tv. And honestly my LG pucture just looks better than both my samsungs.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DominickA,

      We appreciate your thoughts on the picture quality of Samsung’s Q60D TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    dont buy anything from best buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dont buy anything from best buy, I went to make a purchase in store and due to a system error was unable to. i did however purchase the total membership for 179. went to purchase tv online instead and was transferred from agent to agent to agent, conflicting information from every one of them and still no resolution. waste of my time and money

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Please know you are leaving a review and 1-star rating for the Q60D TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the Q60D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung