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Customer reviews

Rating 4.7 out of 5 stars with 227 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 227 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Rekha

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this TV recently, we like the picture quality but not very happy with sound system. We used to have samsung 65 inches TV in the past. We didn't have any complaints with the sound system for that but not very happy with the sound quality of latest TV

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      RekhamadhaviM,

      Thank you for purchasing Samsung's Q60D TV and for your feedback on the sound. To ensure you’ve got the latest sound quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.

      If the sound is still not to your liking after updating firmware, there are several sound settings you can adjust to suit your personal preferences.

      • Sound Modes may better meet your personal preferences. Go to: Menu > Settings > All Settings > Sound > Sound Mode, or Expert Settings to fine-tune and customize your sound.

      • Adaptive Sound will also further optimize sound quality by analyzing the viewing space and the acoustic components of the content. Go to: Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings.

      Should you choose to add a Samsung Soundbar to your TV, please know that our Q-Series Soundbars (such as the HW-Q600C) feature Q-Symphony which will synchronize with the speakers of your TV for an immersive 3D sound experience.

      To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for the price. Easy to set up and update.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Overall great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, its just hard to navigate the menu.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Room tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase we done we are extremely happy with all the electronics we bought at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service improvements

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit faster apps open operations experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with best buy was wonderful they have great customer service i don't want to shop no where else..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife’s happy so I’m happy. Bought it as open box item so feel like got a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever I got my 85 inch amazing. It’s looks perfect in my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Samsung QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect item. Excellent HD definition. Recommended 100% to watch sports games and video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv sound wasn’t excellent is to low I think I need a sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price matches tv quality. This tv quality is worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the delivery guys were awesome!! Customer service took care us pretty quick thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv , it's too big , and i can to play video games in a big tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a recommendation from the Best Buy salesperson about this TV and I didn't regret buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A huge tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful tv . Was very easy to ordered. And the service was excellent when I pick it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!! Perfect for my appointment. Thinking about going BIGGER already!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear/solid tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with it, very thin. Hanging was simple with the correct tools

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellente job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellente job,best worker is the best ,there are very good guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome delivery service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth delivery, delivery delivery driver was awesome , good stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to great staff at Alamo Ranch! So pleased with our purchase.

    I would recommend this to a friend