Customer Ratings & Reviews
- Model:
- QN85Q70CAFXZA
- SKU:
- 6537335
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 85" Class Q70C QLED 4K UHD Smart Tizen TV (2023), particularly praising its amazing picture quality. The TV's large size, brightness, slim design, and ease of setup are also appreciated. Additionally, customers find the TV to be responsive with a rapid refresh rate.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great. Great install except they brought wrong mount for subwoofer which i had to retuen and hence the 3 star instead of 5.
I would recommend this to a friend - Pros mentioned:Picture quality
Could Do MUCH BETTER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful picture, however.... used geek squad for installation. clean install, but damaged soundbar. Took hours on the phone to get best buy to agree to uninstall and bring a replacement to install. THEN, they pulled a no-show/no-call on scheduled day to replace soundbar - wasted 12 hours waiting for them to arrive!! Again, had to fight to have them come out the next day to fix THEIR issue the next day - they initially told me I had to wait 2 weeks!! Juice not worth the squeeze.
I would recommend this to a friendBrand response from Samsung
Posted .3470,
It's unfortunate to hear of your installation experience. We recommend you contact Best Buy directly for assistance. You also may want to consider providing feedback to the Best Buy store where you made your purchase. We hope your issue is resolved quickly.
Should you ever need help or have questions on Samsung TVs, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Samsung led
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.That was my good experience to buy tv from Best Buy they delivered on tym nd that was awesome
I would recommend this to a friendAmazing and effortable TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Tv. Love the resolution. Great TV with that price value.
I would recommend this to a friendSamsung Q70 smart t.v.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the everything about this t.v. I would recommend it to everyone.
I would recommend this to a friendGood but not great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, but not as clear as I thought it would be. Had to buy a sound bar, because tv sound wasn't what I wanted.
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV and the tech guys did a great job installing it
I would recommend this to a friendNew computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new computer. Transfer from old to new was quick
I would recommend this to a friendNICE TV, But Clouding within 45 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had the tv for 45 days now, while only having it on for a few hours each night, no games being played, and the TV has "clouding" at dark scenes. THANK GOD for total tech services. Samsung does not cover this, so BB will have to swap out.
I would recommend this to a friendBrand response from Samsung
Posted .Longbyfive,
It’s unfortunate to hear that your experience with Samsung’s Q70C TV fell short of expectations. I also want to thank you for giving us a chance to make things right, and we greatly appreciate your patience in having deal with the inconvenience of replacing.
Should you need help with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality could be better. I think the size of screen takes away from the quality of the picture
I would recommend this to a friendSlow loading
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am disappointed with this model. The loading of a lot of promgrams is very slow. Especially samsung tv+
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
We appreciate your feedback on the response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your Q70C TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
85 in Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When wall mounted the tv looks bent or curved. Samsung will not help!
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarcH,
Thank you for sharing your review, and we’re sorry to hear that your experience with Samsung was not up to standards. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We look forward to hearing from you.
~ Samsung Specialist
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok nothing special. You really have to go to store and see with your eyes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Msn36,
I’m sorry to hear you’re not fully satisfied with Samsung’s Q70C TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Wireless Stopped Working
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 months after purchasing this tv it would no longer connect to the wireless network and a technician had to be called.
No, I would not recommend this to a friendFlimsy fragile screen broke
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and son are extremely hand and good w/ tech stuff - in trying to get this on the wall mount, the entire left 1/8 of screen completely broke. They used no extreme pressure and they didn't manhandle it, it just broke. Outside the 15 day warranty by BB and Samsung repairs are $1275 so we are out $1599 for this TV. DO NOT BUY!!!! Too Flimsy to be standing on a stand and too flimsy to mount.
No, I would not recommend this to a friendDon't Buy!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this TV for 6 months and two of the HDMI ports already DO NOT WORK. They continued to crash and don't super 4k. Extremely upset
No, I would not recommend this to a friendBrand response from Samsung
Posted .JoshS,
It’s unfortunate to hear of your experience with Samsung’s Q70C TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed there are panel issues again with this TV. This is the the 3rd replacement.
No, I would not recommend this to a friendTV died same day of installation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was working good and on the same day of installation tv died later and won’t turn on. Super disappointed.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv quality is ok Not as good as 2020 version of same tv
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Size
Love the quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, and the quality the soundtracks, love the size
I would recommend this to a friend