Customer Ratings & Reviews
- Model:
- QN85Q80AAFXZA
- |
- SKU:
- 6452062
Customer reviews
Rating 4.7 out of 5 stars with 449 reviews
(449 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 85" Class Q80A Series QLED 4K UHD Smart Tizen TV. They rave about the stunning picture quality with vibrant colors and deep blacks, as well as the large screen that is perfect for movies and gaming. Many customers also mention the impressive sound quality and the easy setup process. While some find it expensive, most agree that it is worth the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 85 inch Qled tv is great. Great color , and matched with a Sumsung soundbar , subwoofer, and surround sound speakers , the sound is terrific.We have it mounted in a very large room. ( approx. 700sq ft.) great picture and sound from all areas in the room.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Buy = best place to buy a TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Great picture and very user friendly operating system. Delivery was on time and very professional. Low price guarantee is spot on. Could not beat the price anywhere. Membership in Geek Squad/Total Tech support is well worth it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing TV--I would buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture, easy to use interface. Lots of options to customize. Competitive pricing with incentives. Excellent customer service from our in-store purchase and the GeekSquad team who installed and provided set-up instructions. I would purchase again, no doubt.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 4 out of 5 stars
85 inch tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture Great color Size is awesome, feel like I’m at the movies .
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Next best thing to OLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG! We upgraded twice and ended up with this 85" QN90A and it is amazing! So clear and all the colors are vibrant. The blacks are so good, no more clouding like our old tv. However, we do need to figure out how to brighten up the blacks a little bit on dark scenes.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Could not be happier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely amazing picture quality. we bought this brand because we have Spectrum cable and wanted to use the app instead of the old cable box. spectrum's app is garbage and I do not recommend them at all, but this TV is perfect.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Home Theater Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing. The full array is exceptional and the viewing & gaming is outrageous. Very low to no drag time for picture. A great purchase and price!!!we did a lot of research before purchasing this Tv is was a close tie to Sony Bravia 85 inch..
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great Value for a Great TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first TV that we have bought in more than ten years. We had a 55" TV that died. I wanted the best possible TV for the best price and have not been disappointed! Every movie and game my family watches is AWESOME on this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this tv a year ago and still love it. Between a great picture quality and multiple dimming zones, means you get the benefit of having super high peak brightness without completely washed out black levels.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best purchase I made
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 85" in Samsung Class Q80 series QLED looks really awesome, colors are superb, the sound is excellent, I have a sound bar hooked up to it also. I have a Nintendo Switch OLED connected to it and game play is great.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing! Must buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. The picture is amazing and both bright and low light rooms. The sound quality is top-notch. When you switch to a gaming system it will automatically adjust to the best viewing and frame rate. I really love this TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth the price in every way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Total satisfaction with this Samsung TV. Beautiful picture excellent smart features. Ambient mode adds a dimension of beauty to the room. It looks much better than staring at a huge black wall!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 85 inch.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 85 inch Samsung TV is an amazing TV for movies and for gaming, I love this tv. If you’re looking for a premium TV it’s not too expensive for an 85 inch, this is the one to get.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
85” of happiness
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great quality, huge difference from the last Samsung that we purchased 12 years ago (and still works)! Bought the surround sound with it, it’s pretty awesome! Highly recommend the Samsung brand!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Device has no name
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv only wish i had training on how to use. Needing a second appointment to install 3500 dollars and a month to install. No one exained how to use.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bummer,
Thank you for your review of Samsung's Q80A TV and for sharing your experience. To further assist you in learning the various features, functions, and settings of your TV and remote, you can download the Q80A TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can select the Q80A TV under QLED 4K TVs > A Model Lineup to download the guides you would like.
The e-Manual is also embedded into the TV itself under Settings > Support > Open e-Manual.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Rated 4 out of 5 stars
Not the best option
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as vibrant as expected. Speakers aint the best.
No, I would not recommend this to a friend- Pros mentioned:Tv size
Rated 5 out of 5 stars
Synchronizing picture and sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about the tv is excellent so far——except for one thing: we are not able to synchronize visual and sound as well as we want. And, we have the same problem when using head phones.
I would recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for purchasing the Samsung Q80A TV and for sharing your experience with sound delays. Please be sure your firmware is up to date with version 1901.0 which includes updates to address lip sync or audio delays that you are experiencing. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
If you are still hearing a sound delay after updating your firmware and you have a Home Theatre System or other speakers connected to your TV, you can access the Audio Delay settings to increase the audio delay. Go to: Settings > Sound > Expert Settings > Digital Output Audio Delay
Please also know that our 2021 TVs do have an audio Pass-Through feature. This feature allows the audio signal to be sent out unprocessed to an external Soundbar or receiver connected to the TV. The external Soundbar or receiver then processes the audio, thereby eliminating the added step of processing by the TV, which adds delay.
On your TV go to: Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
If you have tried this and your issue persists, please reach out to Samsung Customer Support so that we can provide further troubleshooting. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my Samsung 85" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love this TV!!! Have a huge wall that we hung it on in our family room. I can see things that were smaller on our 65" and the picture is like being there. Love Samsung ❤️
I would recommend this to a friend - Pros mentioned:Tv size
Rated 5 out of 5 stars
Samsung 85 Q80A
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn't be more thrilled with this TV. I might've gone a little too big for the bedroom but I wouldn't trade it for anything smaller now that it's here.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
He's a Big Kid all over again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband has been wanting this TV since Christmas. It was an early birthday gift. He falls asleep watching his shows and enjoys playing his PlayStation with it.
I would recommend this to a friend












