Customer Ratings & Reviews
- Model:
- QN85QN85BAFXZA
- |
- SKU:
- 6500300
Customer reviews
Rating 4.8 out of 5 stars with 357 reviews
(357 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 85” Class QN85B Neo QLED 4K Smart Tizen TV for its exceptional picture quality, with many praising its clarity and vibrant colors. The large screen size and smart features also impress users, while the easy setup process is appreciated. However, some customers have concerns about the weight of the TV and find the remote control to be unintuitive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Like being in a theater!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an amazing viewing expeience. The screen display is rich and envelops you in color and motion.
I would recommend this to a friendRated 5 out of 5 stars
Love Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love my new tv!! So does my wife. I only buy Samsung TV’s!!
I would recommend this to a friendRated 5 out of 5 stars
Great TV and Fair Price.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV at a fair price. Best Buy delivered and set up. Very happy with my purchase.
I would recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Worst
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t last for long. Remote doesnt work(acts weird). Screen hangs. Blue and red lines.
No, I would not recommend this to a friend Rated 5 out of 5 stars
QN85B
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first led tv. I like it so far. Still figuring out the apps and streaming.
I would recommend this to a friendRated 5 out of 5 stars
Thanks!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet screen! Good service, nice price too! BB is covering all the bases…
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great clarity with this product. Would recommend this product to others.
I would recommend this to a friendRated 5 out of 5 stars
Best TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Quality unbeatable Best TV ever Best Buy customer service excellent
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it best tve ever tgat i got from best buy will refer my friends
I would recommend this to a friend- Cons mentioned:Glare
Rated 3 out of 5 stars
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to move Not as vivid as I thought Lots of glare still Sonus sound not as impressive as I thought
No, I would not recommend this to a friendBrand response from Samsung
Posted .Craig,
Your thoughts on the QN85B TV's design, as well as screen reflection are appreciated and will be shared with our internal teams. The light conditions of each room environment are different. For optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Anti-Reflection designed to minimize ambient light reflection is featured on our 55” QN90B series and higher.
To improve the image you're seeing, you may want to try adjusting image settings. Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1) Standard: Is the default mode suitable for general viewing environments.
2) Movie: Is suitable for watching TV or movies in a dark room.
3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
The QN85B features Intelligent Mode to optimize sound tailored to your environment, which includes features like Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content.
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Settings > All Settings > Sound > Sound Mode
You can also customize sound by going to: Settings > All Settings > Sound > Expert Settings
To assist you with possible image and sound settings adjustments for a better experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 5 out of 5 stars
Great Purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV overall. I have zero complaints with it and hope it satays that way.
I would recommend this to a friendRated 5 out of 5 stars
Samsung 85” Neo QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than expected. Very pleased with this Tv. Excellent 85” value.
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice tv, haven’t had issue just yet. But other then that it does it purpose
I would recommend this to a friendRated 5 out of 5 stars
New Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love the Tv . Right size for the room , clean , clear picture .
I would recommend this to a friendRated 5 out of 5 stars
Ebi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thank you very much for your service I am happy as a member for Best Buy
I would recommend this to a friendRated 5 out of 5 stars
New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV. Huge display size but amazing definition. Great buy
I would recommend this to a friendRated 5 out of 5 stars
Amazing tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv, absolutely flawless. No regrets with this purchase.
I would recommend this to a friendRated 5 out of 5 stars
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fast and the quality of the images is awesome, i love it
I would recommend this to a friendRated 5 out of 5 stars
Love my tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful choice we made to purchase this tv worth every penny
I would recommend this to a friendRated 5 out of 5 stars
Perfect Upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect upgrade and everything about this TV is awesome!
I would recommend this to a friend





















