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Customer Ratings & Reviews

Your price for this item is $719.99
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The comparable value price is $2,999.99

Customer reviews

Rating 4.8 out of 5 stars with 357 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the 85” Class QN85B Neo QLED 4K Smart Tizen TV for its exceptional picture quality, with many praising its clarity and vibrant colors. The large screen size and smart features also impress users, while the easy setup process is appreciated. However, some customers have concerns about the weight of the TV and find the remote control to be unintuitive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 357 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is very nice and picture quality is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier! My total experience with Best Buy was outstanding. From my in store browsing and help with TV selection, actual purchase and delivery time (two weeks) to the instillation ( wall mounting and in wall wiring). This was a big purchase so total care and geek squad is the only way to go! Shout out to tech's Ken and Cole for their expertise, professionalism and congeniality. The TV which is an 85" Samsung QN85B paired with the Samsung HW-Q800B/ZA 5.1.2 wireless soundbar with full array mini LED's is simply the best TV I've ever owned. Picture quality rivals OLED and is much cheaper. The sound is crisp and full. I can actually hear dialog without the house shaking.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and clarity are outstanding. Better then expected

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85” Samsung neo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Big Tv is magnificent for the price it is worth it !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this tv on sale. Great picture very clear and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    T.V. EXCELLENCE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG MAKES AN EXCELLENT TELEVISION!!! LOVE THIS T.V.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    None

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Very satisfied with this purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good one

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, really enjoy it. The only issue is we replace it once due factory defects

    I would recommend this to a friend
  • Pros mentioned:
    Color, Tv size

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my bedroom. It fits a side of entire wall so I feel like in the movie theater. Its color is somewhat well matched with my iMac monitor so I can easily monitor my video editing with the TV.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Clear and Bright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture. Bright and customizable. Better than OLED as far as brightness and contrast. House of the Dragon is amazing and feels like you’re a part of it. Couldn’t be happier with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love This TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For several years now ive had an OLED TV. I am well aware most resdinf this will think I'm crazy for going back to LCD/LED. I will stand firm in my statement that follows: the majority of people will not notice a difference between OLED and a GREAT TV like this Samsung that has a mini-LED backlight. I think its worth noting that I purchased the 85 inch model of the QN85B which has a VA panel instead of an IPS one. If you are purchasing a smaller size, I suggest the QN90B so you get the VA panel regardless of size. Once you do that, the content is just astounding with a television that's much more robust in terms of physical stability and has the ability to get way brighter for current technology.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Like going to the Theater in your Living Room

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and theatre like experience when using paired Samsung Q990B Sound bar. Great surround and Dolby Atmos effects. Easy setup and pairing. Geek Squad installation was Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV!! This is the absolute best tv I have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Best TV I ever owned!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for movie viewing. Great 4K clarity, no “glare” in low light room. I upgraded from a Samsung 75 inch to this tv. I am happy with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for a vivid picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen. Clear and vivid. I have macular degeneration and I appreciate the sise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neo QLED QN85B

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv. Its a little cheaper than the OLED bscreen and has the mini LED. It shows vibrant color and great picture clarity. I have not seen any shadowing when watching high action scenes. I’m really enjoying this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Same as old

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issue with this tv , very clear but not better than the 10 year old that I replaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some Good, Some Bad

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for some time and it's working great. Dims during dark or still images even though no eco mode is on. Otherwise good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SD

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this - resolution is fantastic, we hung it on the wall and can move it up and down, it's better than going to the movies all the comforts at home!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, good picture and sound quality.

    I would recommend this to a friend