Customer Ratings & Reviews
- Model:
- QN85QN85CAFXZA
- |
- SKU:
- 6536415
Customer reviews
Rating 4.7 out of 5 stars with 476 reviews
(476 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers are enthusiastic about the 85” Class QN85C Neo QLED 4K UHD Smart Tizen TV's picture quality, vibrant colors, and ease of use. Many appreciate the TV's excellent quality and reasonable price for its size. However, some users find the remote control less than ideal and the operating system could be more intuitive. Overall, the positive feedback on picture quality and ease of setup outweighs the negative comments regarding the remote and operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality it was easy to connect the Surround Sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my Samsung TVs
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and super happy with the colors and sharpness
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Excellent picture awesome apps
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an excellent picture in a bright room. The apps are pretty good plus GeForce now built in is pretty awesome.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 85”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and quality. I switched from the Sony 85” that I had problems with and this Samsung has been flawless. Great product!
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is excellent. We placed it in a room that has a window opposite the TV and the color is so bright and sharp that the glare is minimal.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv. Super huge and clear picture. Love the features it has being a smart TV. 10/10 would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has one of the best pictures I have seen. I know there are better TV pictures but I don’t want to pay about three times the price for it.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Huge and beautiful!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Massive is the best I can use to describe it . Beautiful picture and easy to set up . At this size you definitely need a second person to help .
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is awesome. Movie, gaming and live sports events clear and feels like you are in the front row.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the image and sound of this tv. The Samsung gaming hub is also great, it allows a you to play Xbox games without a console.
I would recommend this to a friend Rated 4 out of 5 stars
Might be more hype than light
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has some features that they say are for a future update that dont do anything currently. There is no mention of the feature on-line that I could find. Not sure the picture is any better than the model that is 1k cheaper. Dont think I would buy it again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RonaldK,
We appreciate your review of Samsung’s QN85C TV. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV if you are buying this TV I suggest buying the soundbar as well the volume and overall d experience is insane.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love this TV, still reviewing all of its features but I’m happy I purchased it. Money well spent.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Five Star
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with the picture quality and size. Price is also decent. Will recommend to anyone.
I would recommend this to a friend - Pros mentioned:Color
Rated 5 out of 5 stars
Awesome Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV !! Color and clarity is unmatched. I will buy nothing but Samsung !!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
85"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Better when 4K material is displayed. Best delivery boxing ever. Super simple for installation.
I would recommend this to a friend Rated 5 out of 5 stars
Excellent TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent television. Very happy with my purchase.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really nice TV. The picture is crystal clear and brilliant. The only thing I don't care for is the controls. it limits some of the settings and seems to have less changeable options than the older TVs. Overall B+
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 3 out of 5 stars
Nice but not blown away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Picture is “meh” compared to my previous Sony (which died and was in repairable after 6 separate Geek Squad attempts with Sony continually sending broken replacement parts ….yes really). Kind of wish I’d gotten a TCL which was less expensive and in my experience with 3 other TCL TVs, a good value. The Samsung picture is many times not as crisp as I have seen with others and is down right blurry at times (even streaming).
No, I would not recommend this to a friendBrand response from Samsung
Posted .JamesR,
Thank you for sharing your thoughts on the picture quality of your QN85C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.
If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good one for the price and quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great tv with amazing clarity and must say the apps are great.
I would recommend this to a friend








