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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 476 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 85” Class QN85C Neo QLED 4K UHD Smart Tizen TV's picture quality, vibrant colors, and ease of use. Many appreciate the TV's excellent quality and reasonable price for its size. However, some users find the remote control less than ideal and the operating system could be more intuitive. Overall, the positive feedback on picture quality and ease of setup outweighs the negative comments regarding the remote and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 476 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great TV with great features!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great price, great features! The only thing I would change is a little nicer frame.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    85'' Samsung QN85C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love The Size Factor, I had a 65" Curve before this which it seems like that picture was much clearer for some reason compared to this one. I know not all channels are not high def. and that makes a big difference. Didn't seem to have this issue with the curve?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Right decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure if this was the right TV to replace my old Samsung 75" that started to develop video lines as it grew older. After doing the necessary research I decided on this model to modernize. I'm happy with the purchase. The upgrade has enhanced my viewing experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    -A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is good ....my only issue is the anti-glare on dark scenes is not that good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy sales person made it easy to choose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With numerous brands, features, and plenty of tech lingo, choosing a Smart TV can be tough, but Best Buy sales team made it easy for us and it’s been 3months that we’ve been loving it. Our Smart TV is placed on next to large sun shine windows and not a problem!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy to work with. Need to have more apps

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    85 inch tv ws

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels like Tv is bigger in my living room then in display lol

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great but It freezes a lot in some apps- paramount plus is impossible

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JoshuaF,

      Thank you for sharing your experience with the Paramount+ app. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.

      Please also make sure your TV is running the latest firmware version. Go to: Settings > Support > Software Update.

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Good price!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m happy with my purchased and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture and Gaming Mode.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is Amazing!!!!! so bright and love the gaming on it. Bestbuy gave me such a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazingly clear picture! Just having an issue connecting to Nintendo Switch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT ADDITION REPLACED 65 INCH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is everything at home that it showed like in the stores. Very happy with the Tv AND THE TWO GUYS from the Geeks squad. Hooked up the optical and it is also hooked to my desktop via an 50 foot HDMI cable. A great addition all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nee tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience overall ,, salesperson couldn't be any better . Knowledge of all the products was great . Couldn't be happier with our purchase ,, will definitely be back.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 4 out of 5 stars

    MR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good TV. My friends love to come to my house more often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung continues to lead the market! Best Buy continues to beat out the rest with their exceptional Geek Squad support! Our TV delivery, wall install and hookup was superb! We recommend Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good picture and sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound is good , had a hard time deciding between this tv and the 86 inch 4k overall not sure the extra price is worth it but it is a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mini-QLED is the top option for big screen TV’s o.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with the performance of this Samsung Neo QLED TV. The resolution with mini-LED is the main thing, and it comes with reliability of the tested and proven robust technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV shopping experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person who helped me out was very informative. He took the time to literally explain every TV so that I made the best choice. I love Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WiFi issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was fine till the unit started having issues with the WiFi, and this happened after about a year. Since it was under warranty they fixed it but honestly speaking I expected better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    My new 85 inch samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful staff. They helped me pick a tv that works just right for me. Loving my new tv. Have always gone to Best Buy for my large electronic purchases and have never been disappointed.

    I would recommend this to a friend