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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 475 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 85” Class QN85C Neo QLED 4K UHD Smart Tizen TV's picture quality, vibrant colors, and ease of use. Many appreciate the TV's excellent quality and reasonable price for its size. However, some users find the remote control less than ideal and the operating system could be more intuitive. Overall, the positive feedback on picture quality and ease of setup outweighs the negative comments regarding the remote and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 475 reviews
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best reviewing TV, would recommend to people that love movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and product. I definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great all around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted in an 86in TV. Like the Samsung TV operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV for Christmas

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installers and very helpful in setting up unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Definitely recommend to someone else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85 inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment, we made great decision buying this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Researched many, and am so happy i went with Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have before good quality it feel like movie treats

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To much q 7 just as good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great love itb1 week latwr itndropped 500 totally bogus

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv it has really the screen looks pretty clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85' Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome unit! I received great service! Great price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works great I will recommend anybody to buy this Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great option for the casual TV enthusiast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV.All my family love it.This is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for sports and gaming. I highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice unite it is heavy so expect that if your going to hang it on the wall. It is exactly what I expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice, fits well with the mount and has good resolution

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QUALITY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT AS GREAT AS I THOUGHT IT WOULD BE COMPARED TO MY 75 INCH SAMSUNG 7 SERIES!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as I expected from the brand.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv thinking that it will be as bright and clear as my 63” Samsung. I am disappointed that it does not have the clarity as my other tv. I should have done more research before making the purchase.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      BenL,

      We appreciate you sharing your experience with the QN85C TV. You may want to try adjusting image settings to improve your picture.

      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.

      If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 3 out of 5 stars

    QN85C-85”

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m having a love-hate relationship with the picture. 60 % great, 25% ok, 15% terrible. To me it doesn’t upscale like it advertised. I’ll just keep playing with adjustments until I find the best settings.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      BobD,

      Thank you for sharing your thoughts on your QN85C TV’s image quality. The TV will upscale as best as possible any content sent to it. The closer your content is to 4K, the better the image will look on the screen.

      Here are some tips to help improve the picture clarity:
      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Menu > Settings > All Settings > Picture > Expert Settings
      5) Choose a Picture Mode by going to Menu > Settings > All Settings > Picture > Picture Mode and choose from Dynamic, Movie, or Filmmaker Mode.

      Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung