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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 475 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 85” Class QN85C Neo QLED 4K UHD Smart Tizen TV's picture quality, vibrant colors, and ease of use. Many appreciate the TV's excellent quality and reasonable price for its size. However, some users find the remote control less than ideal and the operating system could be more intuitive. Overall, the positive feedback on picture quality and ease of setup outweighs the negative comments regarding the remote and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-475 of 475 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good buy.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Non-glare, excellent picture. Vivid colors. Good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is excellent and the team that delivered and set up was here on time, they were efficient, organized and professional. they were also very polite.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung QLed 85

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing views that are crisp and clear. Great sound quality so you don’t need to buy a sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was confused choosing between OLED and NEO OLED.. But then I chose the NEO OLED, is the best I had ever make.. Best TV ever..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SAMSUNG SCREENS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung makes some of the best screens on the market and this TV is no different. Excellent clarity and great UI.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV for the money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv perfect picture. It doesn’t have any lag in the picture when playing Xbox one.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Once you go 85 in, cant go back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We didnt think 85 in was going to that much larger than 75 in but BOY IS IT. Picture is beautiful too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size. The picture quality is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture looks amazing The sound the quality excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Theater at home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Also, a big shout out to the team that delivered & installed it against my wall . They did a superb job and flawlessly finished the job in a timely manner

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent clarity and great looking blacks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture clarity, the blacks look great, but somehow the TV has become a little laggy after a day's use. Like the keypad on the YouTube app does not work correctly. Looking into features on how the app cache can be cleared.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing peuce fir the quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity of this TV looks exactly like the TV's i mn the store. Light weight. It has a usb to use wireless headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buyer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a great price. The Best Buy person was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 85 is an amazing piece of tech. The screen is so bright is carazy . Live it!!

    I would recommend this to a friend
  • Cons mentioned:
    Remote

    Rated 1 out of 5 stars

    GARBAGE REMOTE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why 1 star? I have this TV and I'm literally replacing it with another brand because of the remote! The TV is great! The remote is ABSOLUTE garbage, actually that's not fair to garbage, it's worse than that. One day a knat was flying by and had gas, yup that changed the channel. I AM SO SICK AND TIRED OF THIS PIECE OF CRAP REMOTE, ILL NEVER BUY ANOTHER SAMSUNG AND I WON'T GO BACK TO BEST BUY... And I spend a lot there! THAT'S HOW AGGRAVATING THIS THING IS, I CAN'T WAIT TO GET IT REPLACED AND GIVE IT AWAY!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      WadeWilson,

      Thank you for sharing your thoughts on the SolarCell Remote. We'll be sure to pass this along to our design teams.

      If there is anything else that has prevented you from rating your QN85C higher than a 1-star, please know Samsung is here for you. You can always reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung