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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 474 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 85” Class QN85C Neo QLED 4K UHD Smart Tizen TV's picture quality, vibrant colors, and ease of use. Many appreciate the TV's excellent quality and reasonable price for its size. However, some users find the remote control less than ideal and the operating system could be more intuitive. Overall, the positive feedback on picture quality and ease of setup outweighs the negative comments regarding the remote and operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 474 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great conference room TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 5th Samsung TV in about 2-3 years and we love the features and clarity. We liked them so much at home that we recently bought 3 for our office for our conference rooms, this was one of them. Super simple to connect a laptop to share the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I unfortunately had to buy this because the one i had before was warrantied out and the model i had was discontinued but the resoulution and quality is better was not much different in price so all in all it was a win win plus the sound output is way better than the old one

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my 85” Samsung TV. I knew what I wanted and the salesman was very knowledgeable and explained all the “bells and whistles” to me. I also purchased a Samsung sound bar which I highly suggest. The quality and clarity of the picture is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV! still going through various menu options. The clarity is simply outstanding! It is really a great addition to our living room and watching moves/sports programs gives you an actually theatre like experience

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is outstanding, color quality and sound is amazing. It's basically plug and play, however we setup the Govee and soundbar with it, along with the Apple TV. We looked at this TV for months and compared others and so glad we chose the Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal and Worth buying it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Display Quality is excellent. It delivers breathtaking visuals with unparalleled color accuracy and contrast. The 4K resolution and HDR support contribute to a cinematic experience. Accompanying the stunning visuals is a robust audio system that complements the overall immersive experience

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Nice color but bright.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a nice color correct app feature that really makes setup easy but it seems a bit bright. Changing the brightness doesn't adversely affect the color so that is easily corrected. The menus are easy to understand and read. Integration to the soundbar and other devices was seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Honest review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is AMAZING! Only reason I gave 4 stars is that the apps occasionally don’t work when you click on them. To fix that I just unplugged the TV and plugged it back in to give it a hard reset. And yes I tried just turning it off but still did not work. Also I love anime I just wish it had the crunchyroll app but it only has funimation. I didn’t look that up before buying. But I just use the internet function and it works well. Overall, REALLY great TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving this Samsung!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is amazing and any sport I watch there is crystal clear motion. No blurring at all it looks amazing with the Xbox one and PS5. Highly recommended this tv to anyone who is looking to upgrade but not break the bank.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for myself a few months ago. It is truly amazing. The picture quality is crazy good. I like it so much I bought my son one . He loves it too. Best Buy made it so easy with the delivery. Would definitely purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is huge! It’s exactly what I was looking for. Installed it on a VESA mount TV stand made for 85-100” TV and worked perfect. Love how crisp and bright the TV is. Great TV!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung didn’t disappoint with this tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a 65in Samsung to this 85in Neo QLED Samsung. The picture is impressive with no glare even in the brightest room in my house. I do recommend getting a sound bar. The Sonos beam I got made my den theater like. I couldn’t recommend this tv enough.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My 85” Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture. I had a discussion with the Best Buy experts in the tv area on the store. They helped me understand all the differences in the LEDs and picture quality. They helped me pick the best quality in my price range

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear picture. Love watching sports and movies on this tv. So far tv has been a gem .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV no problems after almost a year of use. Just did an update and it seems like an even brighter picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv 85”

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing really good quality! Good purchase, I got the speaker also but I don’t think it’s necessary

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Enjoying it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The clarity of picture compared to the crystal we had is amazing. It feels like when get your first glasses. Everything seems bright and colorful.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb tv! Multiview is a gamechanger. It has 120hz refresh rate for my xbox. Tv speakers aren't great, but it's ok. I added a cheap $200 speaker. Super large tv

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Number one in customers service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 85" Samsung TV, 4K QLED. BEST Purchase ever. Talked with staff for 35 minutes to make sure i understood my Purchase, as well as the item i was obtaining. GREAT!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85 inches of oh my goodness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well i got caught looking at tvs while i was supposed to getting something else for about 50 bucks. I walked out with this tv and couldn't be happier. I had a grwat tv but this one is just that much better. Samsung is killing it.

    I would recommend this to a friend