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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 815 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the 85” Class QN90B Neo QLED 4K Smart Tizen TV for its exceptional picture quality, with many noting the stunning and bright display. The large screen size is also a hit, especially for gaming and immersive viewing experiences. At a reasonable price point, customers feel they are getting great value for their money. However, some users have expressed concerns about the remote's responsiveness and the TV's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 815 reviews
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and very responsive controls. Very easy to see in a bright room.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear colors, sharp and beautiful. Images are true to life.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Best picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. Love all the features and technology. Super bright.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. Easy to set up and use. Picture is crystal clear!

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Great TV for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the size and price , the blacks are close to OLED TVs the Game of Thrones scene when the dragons are in de dungeon and it’s pitch dark and they come out looks amazing on this TV,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I considered an 8K Samsung instead, but was reminded that currently there aren’t a lot of sources that display in that format. We love the size. Originally the wife was upset & said it was too massive. A week later she loves it as it really is the focal point of the living room. We will hook up a sound system for the audio but the speakers aren’t horrible.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the television; it has a great picture. The soundtrack is amazing also, it makes me feel like I’m watching it in an alive event. Because of the size of it, I can see the screen very clearly and don’t have to strain my eyes when I’m watching it. My wife and I both love this television; it makes us feel like we are watching it in a movie theater .

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and brightness. The contrast from Neo QLED is very noticeable in a positive way. Can’t go back to watching on a non QLED now.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    qn90b review

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing tv. you can play Xbox games with streaming so you don't even need a Xbox. Perfect color and clarity. The only thing I don't like a lot is the remote. The buttons are very sensitive so sometimes if I grab it the wrong way if changes my program to Netflix or Hulu etc.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice and bright

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tis TV has plenty of features, some you won't use but most you will. For example the dynamic color and the picture-in-picture. It is able to cast devices and smart enough to detect what is plugged in. The only thing I feel it needs is a couple more HDMI ports. Overall an amazing large and bright TV.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels

    Rated 5 out of 5 stars

    Great tv, very happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The blacks are deep, comparable to how Dolby cinema at the movies allows for deep, rich black colors. The dolby atmos through my surround system is just like being at the movies !! I’ve seen others complain about the new menu but I really like the apps being smaller and this able to see more on the menu at one time. Gaming looks great as do content such as YouTube.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome picture

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Awesome picture Great sound Great connectivity Decent glare reduction compared to OLED Local dimming is fantastic, I have 3 LG OLEDs and this thing does blacks and contrast fairly well in comparison Solar controller battery Cons: Web OS is really annoying Built in apps that cannot be deleted Cannot lock kids out of app marketplace parental controls lacking all around Controller is overly simplified Live TV mode tries to prioritize Samsung's streaming app over local cover the air channels

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    SAMSUNG REVIEW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture brightness and quality is amazing everything

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has a beautiful picture and is easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    85# Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and well priced. Easy to mount on the wall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but has issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv however 2 big draw backs. The user interface is really slow and lags alot especially the home menu. For 3k$ youd expect it to be smoother. These q90 tvs seem to have a known hdmi/arc issue. Unfortunately using the arc for audio devices like a sound bar creates alot of delay issues i had to switch to an optical connection to solve the proble which sucks cause i lost support for some sound platforms like dolby. Outside of that this is the best tv. I love it way more than my old oled

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      JakeG,

      We appreciate your feedback on the response time and HDMI issues you're experiencing, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN90B TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help you enjoy your new product.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid colors, very little glare and deep blacks. Really enhances our home movie experience. I’m not a big fan of the home GUI, not very smooth and should be a lot easier to navigate but that small complaint is overshadowed by how amazing the picture looks. The remote is much better than my previous MU9000 remote and the remote is rechargeable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just get it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is big! 85" is no joke. I thought the image resolution might suffer due to size but it's clear and sharp with vivid colors. I mean water drops looking 3d. I have other 55" 4k tvs in the house and this is head and shoulder above them in quality. It looks so good that I added on the geek squad protection for 5years.

    I would recommend this to a friend
  • Pros mentioned:
    Black levels, Brightness

    Rated 5 out of 5 stars

    Next best to oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv/ extremely bright - excellent black levels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, perfect fit for my wall.

    I would recommend this to a friend
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