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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 816 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the 85” Class QN90B Neo QLED 4K Smart Tizen TV for its exceptional picture quality, with many noting the stunning and bright display. The large screen size is also a hit, especially for gaming and immersive viewing experiences. At a reasonable price point, customers feel they are getting great value for their money. However, some users have expressed concerns about the remote's responsiveness and the TV's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 816 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Terry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV fills up the room. I would recommend getting a sound bar. It takes the sound to a different level

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I thought the 85” would be too big but I was wrong. Good color and sound. Works for us.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung nails it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb product! Very happy with decision to purchase this TV. Set up is easy and the picture is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Warranty issues

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the TV is Great the staff need to explain sales and warranty better

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Terrific TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is FANTASTIC! The brightness and clarity is beyond belief. We are very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV I’ve ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv. So good I bought another. I’d recommend this to anyone looking for a beautiful picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV and service

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. and the service was great, delivery personnel was great, nice and on time. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, way better than my old Vizio P-quantum. Overall extremely happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85 Inch TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture. Even better when integrated with a home theater sound system purchased from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV! Super nice futures.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Super nice futures, over all a nice way to enjoy any broadcasting event such as football.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung reeled me back in

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TCL QM 850G and thought it was the best TV I've ever seen until this one. I got this Samsung QN90B for the same price as the TCL, but this one beat it in many areas. Best TV I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Amazing Pucture Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV sits in very bright room with lots of natural light. Be sure to calibrate your TV, makes it so much better when conplete.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV. Fantastic picture. Couldn't be happier with the purchase. Delivery was on-time and staff were very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!!! Huge beautiful pictures. ARC hooks up great with the surround. Great for living room . no glare

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We’ll worth the money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Amazing picture, a lot of apps available directly through the tv, great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Not quite what I hoped for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check a lot of reviews looking for Neo qled because I wanted to avoid OLED with burn in potential. Pick this model because of price range and the supposed flagship comparison to OLED. The picture is good but not as good as I expected. After trying different adjustments for SDR content it's average at best. After confirming 4K feed some other viewers in my house can't tell the difference between 4K and HD it's not as crisp as I had hoped. Not that I would recommend not buying this model I would compare other brands before making final decision I went with Samsung because I thought they were the best. I'm thinking of having it calibrated maybe that will help

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Plasman,

      Thank you for sharing your thoughts on the picture quality of your QN90B TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.

      If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.

      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1) Standard: Is the default mode suitable for general viewing environments.
      2) Movie: Is suitable for watching TV or movies in a dark room.
      3) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      4) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.

      You can also go to: Home > Menu > Settings > All Settings > Picture > Expert Settings to manually fine tune your image.

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Brightness

    Rated 5 out of 5 stars

    Tvlover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect choice for the light (generous) in my famiky room! Great resolution and vivid colors!! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    One of the best TV's

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. I love it. High deff and no glare n the tv. Easily the best tv Ive ever had.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture I have seen outside movie theater. The Best Buy installers was awesome also.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Burn-in

    Rated 3 out of 5 stars

    Burn mark after one week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has beautiful picture and color but after a week a burn mark appeared in upper left quadrant. I’m waiting for repair to see if it is fixable

    No, I would not recommend this to a friend