Customer Ratings & Reviews

The TV is great but the picture at time does not look clear as it should. Not sure if it’s settings or what.

Super excited to install this in our new house to create our new entertainment area

The best service tha guy was so nice the store very clean and every boby was friendly

Very pleased with our purchase, delivery and set up by the Geek Squad was great!

I love the 85, had the 75 and decided to go bigger. Best Buy handled every thing. Thanks Best Buy.

Best for sports, colors are very bright even though is located near the windows.

Great value for price associated with this television.

Excellent service, delivered to my living room, very fast and pleasant

Definitely a great Tv for a good price, higky recommended

EXCELLENT!! Customer service at the store was amazing!!

Samsung TV is always great! So happy with my purchase again!

Set up and right away issues having it on the stand because it sits crooked and is putting its weight more on one side than the other. Won’t offer to hang it and have to go through Samsung for a new stand but also won’t cover if it falls while waiting for the new stand to ship.

This review is about best buy...they were supposed to haul away old tv..they didnt but sent me an email saying they did..just lied..i have been trying to get them refund the amt...so far called 4 tomes talked to almost 8 people..they all give me run around..telling me somebody will call back in 24-48 hrs..nobody does...so frustrating

It’s a great TV. Tech and customer service helped which everything

Excellent worth recommending.. crystal clear 4k resolution

I expected a little more better graphics from this TV!

Open box purchase. So far so good. Took a little work to open on the screen I wanted when turning on, but figured it out.

I spent over $6000 on two Samsung TVs, sound bar, and Geek Squad wall-mounting Installation. My biggest mistake was hiring Geek Squad! Oner of the TVs did not work properly on the day of installation. The technician blamed the Direct TV box for the TV not working properly. I relied on his expertise. It took me another 6 weeks or so for Direct TV to replace my box. But the Samsung TV still does not work. Now, Best Buy sells me there is nothing they can do to resolve the situation as the TV is beyond its return period. The only reason it is beyond the return period is because I relied on the technicians advice. I have called Best Buy customer service numerous times - no resolution. I have spoken to the local Best Buy store manager - no resolution. I have requested that Geek Squad come back to my house, but they refuse to send another technician. DO NOT EVER HIRE GEEK SQUAD! I WANT MY $6000 BACK!!

Not sure what is going on but unfortunately the tv has some glitches that are very annoying and not sure what is wrong i will say when it was installed it worked perfectly so this could be operator error will know more in a few weeks

Great purchase. Love the zero interest if paid in 18 months.