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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 662 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers find value in the product's outstanding picture quality, exceptional brightness, and ease of use. They also appreciate its thin design, appropriate size, and excellent viewing angles. However, some customers feel the product is overpriced. Additionally, minor concerns include the remote control not being backlit, its heavy weight for mounting, and a desire for an improved refresh rate.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 662 reviews
  • Rated 1 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order the tv its been three weeks never got it they send throw third party and tv got lost they charge my card and there is no one helping

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ShafiqandgulalaiA,

      I'm sorry you have not received your TV yet. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner.

      Should you have questions regarding the usage or setup of your TV once you've received it, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Horrible service

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had such a horrible customer, service, and fraudulent experience with a overpriced retail vendor in my history of shopping

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      eremyK,

      Please know you are leaving a review and 1-star rating for the 85" QN90C TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the QN90C TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Awesome TV and service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing. We love the size and the color. It is like having your own mini movie theater at home. Best Buy was great with the delivery so we did not have to pick it up.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 4 out of 5 stars

    A nice TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice TV. I’m not sure it does everything it claims, though. The blacks are pretty true. I prefer the Bose 900 soundbar to the internal speakers. I love the screen size and the colors are vibrant. A nice TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on sale and was worth every penny! Mostly used for gaming, which is great! OS isn’t my favorite but new update has improved it a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best TV I’ve ever owned!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For being an 85 inch TV it is the clearest picture I’ve ever experienced. The speakers are loud and the clarity is unmatched. Don’t even have to customize the settings because the factory setting on it is almost perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cinematic Masterpiece

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning picture quality with incredible brightness and deep blacks. The 85" screen is immersive, and the smart features are fast and intuitive. A true home theater upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Tv Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors, easy installation, great for gaming. Beautiful set at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing quality !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. The viewing makes me feel like I’m in a movie theatre. The quality is unmatched. I was going to purchase a soundbar but I don’t even think I need one anymore. I like movies and my partner likes to play games and this is perfect for us both !

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My honest review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture quality and sound system. It’s clear and has a bass to it. It comes with different apps and you have to download some apps and to do that you need to have a Samsung account.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Amazing picture, just bad light reflection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV, the processor, picture, and remote. Only downfall is anytime there is a light on the glare is horrendous. Gives off a rainbow rhat goes across thr entire screen. So very irritating to watch wirh lights on behind you. Would be an amazing bedroom tv, but poor living room tv if your house is open concept

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    86 inch QLED Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am blown away with the overall sharpness and clarity of the picture. This product meets and exceed my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    85”TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and loved the size. It makes you feel that you are in the movie theater.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    samsung neo qled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent tv with beautiful picture and colors i highly recommend this tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the past few weeks this TV has been excellent. Great quality picture. No complaints whatsoever.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Picture is amazing and very vibrant. Definitely worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesomness

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is on point the quality is high grade and the visibility in daylight is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Family room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. No glare from our big windows! Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color and clarity of this television is in matched.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Large Beautiful TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp beautiful picture - can see from across the room.

    I would recommend this to a friend