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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $2,599.99

Customer reviews

Rating 4.8 out of 5 stars with 643 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the outstanding picture quality and vibrant colors of the 85" Class QN90C Series Neo QLED 4K UHD Smart Tizen TV (2023). Many appreciate its ease of use and large screen size, while some note that the high price point and weight may be drawbacks for certain users. A few customers also mentioned glare in bright rooms and suggested improvements to the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 643 reviews
  • Rated 5 out of 5 stars

    Neo QLED 85”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We placed this tv in a room surrounded by windows and I’m impressed with the anti-glare and clarity of whatever I’m watching through out the day. I also love the simplicity's of the remote control - it’s quite intuitive. I did not even need to read the manual.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality met my expectations one hundred percent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Has been above and beyond my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best equipment vest prices

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv i purchased thus far Best Buy hands down is the best route

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we wanted, great quality picture and sound. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! I had to visit three different Bestbuy stores to get the TV I wanted. Each of the stores and their respective employees were very helpful and made the whole experience excellent. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv. My wife is not a fan at first when I bought it but when she was able to use the TV, it’s a double thumbs up for her. Lol

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good quality TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the TV. But I should have a little bit longer from better deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv . Good color quality . Like the size of television . No black edges . Uses full screen view .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YOLO

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase Best Buy team was very helpful should have done it sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big TV. Lacks a little quality on picture. But for its price its a good deal. I kinda recommend. But go for OLED

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge and Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a HUGE and awesome TV. The samsung gaming hub and the ability to play games in the cloud with no ps5 or xbox is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Cliner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and the Geeks did a fantastic job setting it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Viewing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A week in and I am very happy with purchase and install of TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was amazing!! Very Nice!! TV is wonderful!! Thank you BestBuy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Q90C fits 65" stand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Menu needs improvement, fits 65" stand. Easy to see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV, so far has exceeded my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Missing internal bolts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased this TV I was undecided. stand or wall mount. I went with wall mount which turned out a good choice because when the TV was delivered someone forgot to install the mounting nuts inside the TV for the mounting bolts could be threaded into. There is nothing inside the mounting holes of the the plastic casing for the bolts to screw into. Hope these pictures show what I'm talking about

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mugwump313,

      We appreciate your feedback regarding parts missing from your QN90C TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Samsung … never again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box, there was a 6in black streak down the right side. Called Samsung tech support, couldn’t be fixed over the phone. Since it was mounted on the wall, they were going to charge $200 to take it down to service it. Since it had to come back down anyway, I returned it to Best Buy and bought a LG…. It has a much better picture. Best Buy was terrific to work with on the return. Highly recommend Best Buy, will never buy anything Samsung again (my 3rd issue with Samsung products… tv, dishwasher and dryer. All less than 1 year old)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ScottT,

      It’s unfortunate to hear of the issues that have caused you to return your QN90C TV. Your experience is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.

      LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Doesnt Act Like a Smart TV

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time watching apps such as Netflix, Youtube, Prime Video, Apple Tv the tv crashes and says Check Device Power. I have done everything likr unplug tv, most recent updates, erase settinga to factory settings and nothing has worked. I do love the picture of the tv when it works!

    No, I would not recommend this to a friend
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