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Customer reviews

Rating 4.8 out of 5 stars with 483 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-483 of 483 reviews
  • Rated 4 out of 5 stars

    QN85QN90D open box

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was as described, some small imperfections, but screen seems perfect, BB were great to work with

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A tv that makes you desire more, it’s ok.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is sub par, has a horrible glare, sound could be better, and it could be faster as In I believe the processor may be lacking

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No longer compatible with Hulu or Sling TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a recent Samsung One UI software update, streaming services Hulu and Sling TV will no longer work. This is a major flaw for what used to be a great tv.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelS,

      We appreciate your feedback on apps, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      I hope these tips help.
      You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung