Customer Ratings & Reviews
- Model:
- QN85QN90FAFXZA
- SKU:
- 10784126
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Great Anti-reflection screen, average color..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great anti-reflection screen. Price is reasonable. Downside: Un-natural colors Factory settings = Un-natural colors. Custom settings = Same as older Samsung tvs colors but with slight improvements in clarity. I don't recommend this tv if you want true colors experience .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nnnn,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv looks perfect definitely buy one you’ll love it
I would recommend this to a friendNeeds improvement on OS.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice image quality but the OS is very bad, it bother me very often with annoying notifications about translation and AI features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SteveM,
Thank you for sharing your experience. If there's anything we can help with, please give us a call at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Amazing TV!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just got the 85" Samsung QN90F and I’m honestly blown away. The brightness and anti-glare are next level—I can watch it in a bright room with zero issues. Picture quality is super sharp, colors pop, and even older content looks better thanks to the upscaling. The size makes everything feel like a home theater, and it’s been awesome for sports and gaming—smooth, fast, and immersive. Overall, just a great all-around TV. Definitely one of the best purchases I’ve made.
I would recommend this to a friend Bad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and service was a mess! They tried to deliver it to my previous address. I went to the store to correct and waited hours in the store for a resolution. I ended up buying it again from the store and picking it up myself or I had to wait another two weeks for delivery. Best buy offered no compensation for my time and aggravation. Bad customer service
No, I would not recommend this to a friendBrand response from Samsung
Posted .LynneJ,
It appears your 1-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Dont buy from BestBuy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told i can price match up to 60days again another lie told by BestBuy sales representative
No, I would not recommend this to a friendBrand response from Samsung
Posted .YasiraL,
It appears your 2-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Great buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality of picture, great size for s family room, and the best thing, the light coming from the window, does not affect the picture quality. The only problem with Samsung TV’s is the speakers, you slways need a sound bar
I would recommend this to a friend Where is my TV?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't received my TV yet, I am still waiting for my TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .JhonnyA,
We’re sorry to hear you haven’t received your TV yet. For delivery-related concerns, we recommend following up directly with Best Buy for assistance. We hope the issue is resolved quickly.
Once you receive your TV, if you have any questions about setup or usage, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
No glaring omissions here!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.See what I did there? The one feature thankfully missing from this TV is GLARE. I use this in an extremely bright room and you cannot see any glare at all from the lamps behind me or the bright overhead ceiling lights. The anti glare matte screen is stunning and completely free of any reflections at all. I don’t know how they pulled this off, but it is quite simply amazing. The picture rivals that of its OLED counterparts, and honestly I cannot tell the difference at all looking at them side by side. My eyes are so in love with this TV that I think my wife is getting jealous.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, clear picture, really eliminates glare from windows and lighting. Easy set up but still having trouble getting remote to control sonos.
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a television expert but I have an expensive 4K blu ray player and I have no complaints. The sound is great. The interface is easy.
I would recommend this to a friend - Pros mentioned:Picture quality
Amazing colors and anti-glare works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing! The colors are so crisp and vibrant. We especially love the anti-glare as our living room has a ton of windows.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 85” QN90F
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and detail. Love the non-glare feature.
I would recommend this to a friend Tricky Installation, Needs Speaker System.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV. We placed into a component system(amplifier, base speaker, Netflix, music cd and blu ray player). Nothing worked until an extremely intelligent technician named Robert came and reset the TV and amp. He was incredibly knowledgeable and pleasant to work with. If you buy this TV do it only with a guarantee that Robert will set it up if you have a component system. The regular tv speakers are on the back and if wall mounted or on a credenza at a wall, you will need a speaker system. Otherwise you will have to have the tv speakers near max, probably shortening their life span. Robert is the absolute BEST tech they have.
I would recommend this to a friend- Pros mentioned:Picture quality
New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is perfect! Absolutely love this TV!
I would recommend this to a friend Great TV for room with a sun glare.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a sunlit room with glare on tv this one is perfect to getting a perfect picture that gets rid of sun and washed out picture.
I would recommend this to a friendSecond to None!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All I can say is WOW! This is an incredible television and with every dollar. Although the price tag is expensive, the quality of the Samsung Neo is like no other. Best Buy wag great to work with, the staff and General Manager are the best I have ever worked with. Thank you!
I would recommend this to a friendGreat TV and great order experience all around
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From order to delivery - perfect experience! I have had some previous issues with the TV I ordered about 1.5 years ago. However, this time around BestBuy redeemed itself. Delivery was perfect! No issues with the TV. Works and shows great!
I would recommend this to a friend- Pros mentioned:Picture quality
85”. Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, sound quality could be improved.
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv great picture the picture is beautiful no regrets buying it
I would recommend this to a friend