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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 229 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 229 reviews
  • Rated 5 out of 5 stars

    Samsung 85" QN90

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Great picture, sound quality good enough I gave my sound bar I had on my previous tv away. Easy to use, plus you get a ton of free content with Samsung tv plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best picture in town.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best purchased that I have ever made. Th picture is awesome, the color is vibrant and the sound bar that we have makes my family and I feel like we are at the movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! Best Buy made it so easy. The TV was delivered and set up. The tech programed it so it works with the spund bar and cable. Techs were great. I would definetly buy from Best Nuy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and sound was great, loved the anti glare screen. Unfortunately after a month of owning, a black line appeared down the screen that was about an inch wide. Best Buy service was excellent and took care of us.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ksan,

      We're sorry to hear that your experience with the QN90F TV led to a return. Your feedback matters to us and will be shared with our product team.

      If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    No Glare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is beyond our expectations. Picture quality with addition of sound bar is outstanding. We love the "no glare" as the TV is located in a room with a lot of sunshine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend this non-glare TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV that was recommended for having no screen glare, and it truly has no reflection, making it very comfortable to watch. I’m very satisfied with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dissatisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd Samsung I’ve had and I returned this after a couple days of use. The problem with this and my last Samsung were SLOW loading apps, picture is great and I like the operating system but hate that the apps load so slowly. I have Fios Gig internet that’s the fastest they offer so it wasn’t an internet issue. I have had my new Hisense mini led Tv for a week or so and the picture is just as good as Samsung and cost much less, the apps load lightning fast and the operating system is great as well. I won’t buy Samsung anymore, especially when there are less expensive brands that are just as good

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LawrenceC,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Out standing Picture Quality!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Quality is very, very good! The Geek Squad did a outstanding job installing our new TV. I would highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qn90f

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV that gives us very, very little to no glare when we have lights on around the house. Ten out of ten would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from a Sony Bravia and we have no regrets. One of the selling points was the anti glare screen and it works great in a well lighted room. I recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not used to the colors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV of course but I struggle with the colors, especially the red. It is too maroon. I am still playing with the settings and have some success but out of the box it is super bright and the reds are are intense. The matte screen is effective, no glare.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new 85” Samsung TV. It’s awesome! I highly recommend it! It was a great price and the store person was very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv for proce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv. Looked great in the store and even better in my house. Very bright and crisp picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the picture brightness and color. The associate at the store was very knowledgeable and helped me make the right choice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Incredibly Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 85" QN90F during December 2025 Black Friday sale. First, the stand is completely inadequate for this TV. It wobbles and shakes at the slightest movement so we spent a few extra hundred dollars mounting it when we originally did not want to. Second, the picture is not clear. We purchased this TV for it to sit in a room with windows and the matte screen does eliminate glare. The picture when watching Netflix, Amazon Prime, HULU, etc is not acceptable for a TV at this price ($2500+). We have Sony Bravia 3 and Sony Bravia 9 both in the house watching the exact same programming and the pictures are crystal clear and downright impressive. Unfortunately, no matter what settings are chosen for the Samsung QN90F (movie, standard, etc) there is something in the processing of this TV that blurs background images too heavily or pixilates certain scenes or shows. Rtings.com review results we simply cannot replicate. This TV is too big, too fragile, too heavy and too costly to return. So we are sticking with it. But we will be purchasing Sony TVs again going forward.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      bob27,

      We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
      1. Standard – Default mode for general viewing
      2. Dynamic – Brighter and clearer in well-lit rooms
      3. Eco – Optimized for energy saving
      4. Movie – Best for watching in dark environments
      5. Filmmaker Mode – Preserves content exactly as intended by creators

      You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode

      If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    QN90F and matching Q990F Soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 85” QN90F and QN990F soundbar. Television is excellent and highly recommended. Picture is amazing. Soundbar is less than impressive- the volume change between programming and commercials is unbearable and I’m using only the TV speakers now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The whole package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From start to finish this was a great experience. The sales rep at the store was extremely helpful & knowledgeable of all products. The price was great & the quality and picture of the tv is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is clear and bigger on wall than expected. Picture is clear with no shadows . So far we are enjoying the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TVand Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television purchase and installation was very good. Picture is very high Quality and easy to set up…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Picture and Brightness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit during Black Friday Sale. Overall, this unit checks off all the boxes. Samsung's operating system on this TV has it all. Samsun streaming with a ton of channel and ability to add streaming apps and Alexa or Bixby should you wish to talk to the TV. TV is too smart it can sense when you walk in front of it and "wake up" to greet you in the morning. Screen resolution is incredible for an 85". If this TV is in your budget range. Buy it!!!

    I would recommend this to a friend