Customer Ratings & Reviews
- Model:
- QN85QN90FAFXZA
- SKU:
- 6613448
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers are satisfied with the 85” Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart TizenTV (2025)'s picture quality and color accuracy, praising its brightness and various picture modes. The effective glare reduction is another highlight, with users appreciating the matte screen's performance in bright rooms. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture quality the best I’ve seen in awhile
I would recommend this to a friend85" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent view and excellent purchase! We love our 85" TV.
I would recommend this to a friendGreat quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Tv very bright and quality is great love this TV
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! It’s amazing picture and works flawlessly!
I would recommend this to a friendSamsung 85
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recommend Excellent screen, excellent colors, no heavy
I would recommend this to a friendQn90f 85 inch great sales and tv but delivery is q
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was as expected and diliverd on he scheduled day. My only critism is that a dalivery window of 7am to 7pm is unacceptable. I work to allow me to purchase items from Best Buy and for me to give up an entire day at my expense is poor business. My sales men and the purchase was a fine experience but the delivery is subpar.
I would recommend this to a friendSamsung 85" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good Quality TV and the assistance we had at Best Buy was fantastic!
I would recommend this to a friendGod is Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV I got an unbelievable deal with good service
I would recommend this to a friendA great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture, I would definitely recommend to anyone!
I would recommend this to a friendMy NEW 85"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great picture, it's a great way to enjoy my local sports teams
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great purchase the anti glare is great.
I would recommend this to a friendGreat value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV, especially for the money! Was debating between this and an OLED, but very happy with my choice.
I would recommend this to a friendReal deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales person. Tv is the real deal. Very friendly Best Buy. Perfect experience
I would recommend this to a friendLess expensive than the Q and better picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, i have been buying the Q led for years and finally tried the NEO and love it better than the Q
I would recommend this to a friendI recommend this TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the TV for a few weeks and I love it so far. Way better than the previous 7 year old TV
I would recommend this to a friendBig bang
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good resolution, sharpness, excellent product, great technology
I would recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound was great, loved the anti glare screen. Unfortunately after a month of owning, a black line appeared down the screen that was about an inch wide. Best Buy service was excellent and took care of us.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Ksan,
We're sorry to hear that your experience with the QN90F TV led to a return. Your feedback matters to us and will be shared with our product team.
If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.
~ Samsung Specialist
Incredibly Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the 85" QN90F during December 2025 Black Friday sale. First, the stand is completely inadequate for this TV. It wobbles and shakes at the slightest movement so we spent a few extra hundred dollars mounting it when we originally did not want to. Second, the picture is not clear. We purchased this TV for it to sit in a room with windows and the matte screen does eliminate glare. The picture when watching Netflix, Amazon Prime, HULU, etc is not acceptable for a TV at this price ($2500+). We have Sony Bravia 3 and Sony Bravia 9 both in the house watching the exact same programming and the pictures are crystal clear and downright impressive. Unfortunately, no matter what settings are chosen for the Samsung QN90F (movie, standard, etc) there is something in the processing of this TV that blurs background images too heavily or pixilates certain scenes or shows. Rtings.com review results we simply cannot replicate. This TV is too big, too fragile, too heavy and too costly to return. So we are sticking with it. But we will be purchasing Sony TVs again going forward.
No, I would not recommend this to a friendBrand response from Samsung
Posted .bob27,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Needs improvement on OS.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice image quality but the OS is very bad, it bother me very often with annoying notifications about translation and AI features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SteveM,
Thank you for sharing your experience. If there's anything we can help with, please give us a call at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Dont buy from BestBuy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told i can price match up to 60days again another lie told by BestBuy sales representative
No, I would not recommend this to a friendBrand response from Samsung
Posted .YasiraL,
It appears your 2-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist