Customer Ratings & Reviews

Thi is a great TV installers were efficient and professional. Gerat Job!

Resolution of this TV is awesome. The redused glare works very well when compared to non glare reduction screens. Refresh rate and response time is very good. If using with streaming apps make sure you have a high speed connection.

so far its a goid TV love the matte finish on it i can have the curtis ooen sun shinin and can still see my games =)

Great TV love mini led makes picture quality much better

The picture is outstanding and the gentelmen that set it up did a fantastic job the sales people sold me the right sound bar as it fits under the tv perfect i also like the brackets they used for my tv as we can adjust to different angles.

Haven't had it long but so far LOVE it. Always been a samsung customer. Best buy installers were EXCELLENT. Why I bought at best buy. didn't want a third party doing it

Great tv. Lousy service. Paid Best Buy for set up which got scheduled 5 days after delivery. Had to hire someone else to help me with this 85 inch tv. Still waiting for a refund

Liz was great @ explaining the difference in the models I was looking at. From the size, to new chip, what was best for room I'd be qatching it in. Great buying experience.

This is an outstanding TV. I enjoy the picture quality and color!

Good mounting device for the tv . Tv is great and set up was easy

Outstanding picture quality! Buying and installing the tv was so easy.. Best Buy exceeded my expectations

If I could give negative 5 google review I would. But since you can't leave Google reviews it makes sense considering the product and level of service I received from the Best Buy located at 7701 East Chase Pkwy in Montgomery Alabama. I purchased a Samsung 85 inch tv associate soundbar, that included the mounting and install of this purchase and 2 other tv's that I purchased from Best Buy for a total of $4696.30. First of all the TV did not come with a power cord or remote. When the Geek Squad members who came that are not employed by BB and are subcontractors opened the box to advise as much they starters to go to the store to get the cord and remote. I was greeted by hands and literally had the misfortune of meeting the worst manager known to man. She was beyond rude and would not assist she asked me what type of power cord it was? How am I supposed to know its a Samsung 85 inch TV...Thats what the cord is..Long short she refused to assist through my receipts on the ground and threatened to have me escorted out of the store by motioning to the local sheriffs deputy there. I purchased a new TV IN GOOD FAITH and expected it to come complete and when it didn't I simply wanted to go by and get the power cord and remote THAT SHOULD HAVE COME WITH THE TV and was denied and spoken to like I was waisting there time. Long short. I called customer service and was offered a return replacement, why would I take more time out of my day and miss work to have a tv replaced when it's already installed? Why can they not provide a Samsung tv power cord and remote? The staff is obviously opening boxes and removing them and there is no doubt they have cords and remotes there? I cancelled my total membership and will call Samsung myself and come out of pocket further as Best Buy refuses to make right by my purchase and I absolutely refuse to ever speak with that so called Manager at the Montgomery store, nothing short of PATHETIC. Not to mention the Geek Squad guys charged me an additional $390.00 to install my TV because they said the store did not charge enough. Im over it I AM MORE THEN confident I can purchase electronics elsewhere and receive minimal customer service versus the lowest bar possible that one gets at the Best Buy in Montgomery Alabama.

I buy my tv at best buy all the time never had any problem out of then great offer price go get one i love mine

Great picture, clear with no glare. We have it mounted in a well lit room with many windows and the picture quality is amazing.

The QLED 85! Isn’t just a TV! It’s a pleasure to have one! This machine is state of the art! Everyone should have one

It hasn't been delivered yet. Scheduled for delivery on the 14th

I’m so happy to buy this TV lock so great and the sound it’s exelent

So far a great tv, with excellent picture quality and very easy to use!

TV was as expected and diliverd on he scheduled day. My only critism is that a dalivery window of 7am to 7pm is unacceptable. I work to allow me to purchase items from Best Buy and for me to give up an entire day at my expense is poor business. My sales men and the purchase was a fine experience but the delivery is subpar.

Absolutely love this TV. Proof that you get what you pay for!!!