Customer Ratings & Reviews
- Model:
- QN85QN90FAFXZA
- SKU:
- 6613448
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers appreciate the 85” Class QN90F Series Neo QLED TV for its exceptional picture quality. Many users have noted that the picture quality is stunning. Additionally, the TV's glare reduction is effective, allowing viewers to see the picture perfectly even in bright environments.
This summary was generated by AI based on customer reviews.
Samsung 85in
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this tv it comes in good and it looks good in our living room
I would recommend this to a friendSamsung Qled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Experience was excellent, Delivery and Installation were handled very well.
I would recommend this to a friendQn90f 85 inch great sales and tv but delivery is q
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was as expected and diliverd on he scheduled day. My only critism is that a dalivery window of 7am to 7pm is unacceptable. I work to allow me to purchase items from Best Buy and for me to give up an entire day at my expense is poor business. My sales men and the purchase was a fine experience but the delivery is subpar.
I would recommend this to a friendLove it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic television..Samsung and Best Buy deals are perfect
I would recommend this to a friend85" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent view and excellent purchase! We love our 85" TV.
I would recommend this to a friendGreat purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a great purchase the anti glare is great.
I would recommend this to a friendLess expensive than the Q and better picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, i have been buying the Q led for years and finally tried the NEO and love it better than the Q
I would recommend this to a friendReal deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sales person. Tv is the real deal. Very friendly Best Buy. Perfect experience
I would recommend this to a friendI recommend this TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had the TV for a few weeks and I love it so far. Way better than the previous 7 year old TV
I would recommend this to a friendBig bang
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good resolution, sharpness, excellent product, great technology
I would recommend this to a friendGreat Anti-reflection screen, average color..
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great anti-reflection screen. Price is reasonable. Downside: Un-natural colors Factory settings = Un-natural colors. Custom settings = Same as older Samsung tvs colors but with slight improvements in clarity. I don't recommend this tv if you want true colors experience .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Nnnn,
We appreciate your input on the picture quality of Samsung’s QN90F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Love it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv looks perfect definitely buy one you’ll love it
I would recommend this to a friendNeeds improvement on OS.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice image quality but the OS is very bad, it bother me very often with annoying notifications about translation and AI features.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SteveM,
Thank you for sharing your experience. If there's anything we can help with, please give us a call at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent via the ‘Support’ link on our website.
~ Samsung Specialist
Bad customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery and service was a mess! They tried to deliver it to my previous address. I went to the store to correct and waited hours in the store for a resolution. I ended up buying it again from the store and picking it up myself or I had to wait another two weeks for delivery. Best buy offered no compensation for my time and aggravation. Bad customer service
No, I would not recommend this to a friendBrand response from Samsung
Posted .LynneJ,
It appears your 1-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Dont buy from BestBuy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told i can price match up to 60days again another lie told by BestBuy sales representative
No, I would not recommend this to a friendBrand response from Samsung
Posted .YasiraL,
It appears your 2-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Where is my TV?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't received my TV yet, I am still waiting for my TV
No, I would not recommend this to a friendBrand response from Samsung
Posted .JhonnyA,
We’re sorry to hear you haven’t received your TV yet. For delivery-related concerns, we recommend following up directly with Best Buy for assistance. We hope the issue is resolved quickly.
Once you receive your TV, if you have any questions about setup or usage, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available via the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Glare reduction, Picture quality
No glaring omissions here!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.See what I did there? The one feature thankfully missing from this TV is GLARE. I use this in an extremely bright room and you cannot see any glare at all from the lamps behind me or the bright overhead ceiling lights. The anti glare matte screen is stunning and completely free of any reflections at all. I don’t know how they pulled this off, but it is quite simply amazing. The picture rivals that of its OLED counterparts, and honestly I cannot tell the difference at all looking at them side by side. My eyes are so in love with this TV that I think my wife is getting jealous.
I would recommend this to a friend Tricky Installation, Needs Speaker System.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV. We placed into a component system(amplifier, base speaker, Netflix, music cd and blu ray player). Nothing worked until an extremely intelligent technician named Robert came and reset the TV and amp. He was incredibly knowledgeable and pleasant to work with. If you buy this TV do it only with a guarantee that Robert will set it up if you have a component system. The regular tv speakers are on the back and if wall mounted or on a credenza at a wall, you will need a speaker system. Otherwise you will have to have the tv speakers near max, probably shortening their life span. Robert is the absolute BEST tech they have.
I would recommend this to a friend- Pros mentioned:Glare reduction
Great TV for room with a sun glare.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a sunlit room with glare on tv this one is perfect to getting a perfect picture that gets rid of sun and washed out picture.
I would recommend this to a friend - Pros mentioned:Picture quality
85”. Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, sound quality could be improved.
I would recommend this to a friend