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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 566 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the 85" Class TU690T Crystal UHD 4K Smart Tizen TV for its exceptional picture quality, large screen size, and user-friendly interface. While some customers have expressed concerns about the volume and limited HDMI ports, the overall positive feedback highlights the TV's great price-to-quality ratio, making it a popular choice for those seeking an immersive viewing experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 566 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Tv best decision ever. Definitely recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my baseman wall, the 75 was too small

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Beautiful picture. Perfect for my wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and sound. luv the apps on the tv movie nights are the best on the big screen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv doesn't link to alexa or google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd 85 inch tv I purchased. The first one from samsung as well the au7000 series. The LED burned out in 2 years. Warranty was for 1 year. The tech told me all the AU series have this issue as it gets too hot and the plastic melts onto the circuit board. So far the TU series have no issues. The only downfall I see in the TU series is that it doesn't link to my alexa or google like the AU and other samsung models.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi selldoglee,

      Thank you for being a loyal Samsung customer and for sharing your experience with us. Please know the TU690T TV can connect to your external Alexa device. To do so, please follow the below instructions:

      1. Download the Smartthings App on your Android or Apple device and log in with the same account that you are signed into on your Samsung TV.
      2. On the app, you will need to add your TV as a device if you have not already done so.
      3. Using the Amazon Alexa app on your Android or Apple device, connect the app to Smartthings, which should be under Devices> Your Smart Home Skills. Follow the prompts to sign in to your Samsung Account and enable the device.

      After following the prompts, you should be connected and can now control your Samsung TV with your Alexa device!

      I hope this helps! If you ever need help, please do not hesitate to contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent quality and picture.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent graphics quality and picture. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bigger is better!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and my tv is HUGE!! I have two of these and this one is just as good as the one I bought for $1900

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good af love it gonna get mo need mo getting mo mo

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    The volume sucks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is horrible it is so quiet. So basically the volume sucks

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ……………………………………………………………………………………… GREAT TV RECOMMEND

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV would highly recommend it is very nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv85

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect amazing It works well, fast to use, and I did not find any problems with it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    80” TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all experience 10/10.. Love our new toy… I would definitely recommend this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 85 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best tv I ever bought and at a great deal I would definitely go back to get it again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    85 inch - Spend extra for OLED/QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average TV. Had to get the screen replaced within 12 months due to discoloration and large white spots when it was a dark screen.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    85' TV has an awesome picture and sound UHD 4K is the way to go when it comes to Samsung TV's

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience we absolutely love the TV it was an awesome deal at the time of purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a Samsung tv picture is really good and great quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase I have made on a tv. Will recommend friends .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased as monitor. Working great. Good quality and excellent color. Good price

    I would recommend this to a friend