Customer Ratings & Reviews
- Model:
- UN85TU690TFXZA
- SKU:
- 6527338
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers find value in the 85" Class TU690T Crystal UHD 4K Smart Tizen TV for its exceptional picture quality, large screen size, and user-friendly interface. While some customers have expressed concerns about the volume and limited HDMI ports, the overall positive feedback highlights the TV's great price-to-quality ratio, making it a popular choice for those seeking an immersive viewing experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Great deal on great tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv does everything giant for the price as well
I would recommend this to a friend - Pros mentioned:Picture quality
great value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tv is excellent value for the $999.99 price point. bright with good action on moving balls like basketball.
I would recommend this to a friend - Pros mentioned:Picture quality
AWSOME 85" UHD TV at a Great Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture & Great Sound. Enjoy feeling like we are at the movie theater in our own living room.
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome TV!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv! Clear picture and sound. Paired well with the new Xbox series x Halo bundle!
I would recommend this to a friend - Pros mentioned:Picture quality
Bang for the Buck
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase....this tv is a hidden 2022 gem. Completely satisfied!!
I would recommend this to a friend - Pros mentioned:Picture quality
great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect product. Tv looks great ret service at pickup at store
I would recommend this to a friend Samsung TU690T Series LED 4K UHD TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being used in an executive conference room. The display is nice and spreadsheet are clear and easy to read. It is easy to connect computers as a wireless display.
I would recommend this to a friendLove, Love, Love my 85" Samsung!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As usual, Best Buy never lets me down with any purchase from Samsung TVs, appliances, etc. I always purchase Samsung tvs from Best Buy. I love my newest addition...Samsung 85" TV!
I would recommend this to a friend- Pros mentioned:Picture quality
good product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good clarity, sound. using it for gaming more.
I would recommend this to a friend Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy I've made since i bought my 65 in Samsung. The customers at best buy are so helpful and kind!
I would recommend this to a friendEnjoying New TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad delivered and set up---amazing fellows. So professional and knowledgeable.
I would recommend this to a friendTelevision
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great television. It was just what we needed to complete our living room.
I would recommend this to a friendCustomor Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery service. Great product and great experience.
I would recommend this to a friendExcellent
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a perfect tv for a Family Home, it’s amazing.
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung sound not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV and picture, but the sound has some issues as it cuts out randomly
No, I would not recommend this to a friendBrand response from Samsung
Posted .KathyM,
Thank you for taking the time to provide feedback on your TU690T TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Great deal on a fantastic TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV, great deal. Couldn't be happier with the purchase!
I would recommend this to a friendLooks better than it sounds.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers may as well not be installed. We cranked it up to MAX for the first few days waiting on a soundbar. Now it's not clear if the soundbar is touchy, or if the TV speakers are blown as certain "sound modes" sound terrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Shaboody,
Thank you for sharing your thoughts regarding the TU690T TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not great was expecting with that size a better picture quality
No, I would not recommend this to a friendBrand response from Samsung
Posted .LybndaW,
We appreciate you sharing your experience with the TU690T TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Too dark
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to enjoy this tv but regardless of what settings I tweaked, the screen was just too dark. My 5 year old LG has a better quality picture.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MrPotato,
We appreciate you sharing your experience with the TU690T TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv was around 7 hundred and some on saturday and part of sunday now goes up to almost athounsen
No, I would not recommend this to a friendBrand response from Samsung
Posted .Donmr1990,
For information on price, please visit or contact your local Best Buy. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro