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Customer Ratings & Reviews

$997.99

Customer reviews

Rating 4.7 out of 5 stars with 236 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 236 reviews
  • Rated 5 out of 5 stars

    Perfect TV for PRICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible TV for the price. The view is amazing. Worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV MAN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This tv is making many customers very very very very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Giant TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Free delivery and easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy tvs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase looking for awhile best buy had my back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv very big and for a great price can’t go wrong with this amazing tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big old tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience, purchase through pick up. Customer service attendant was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I perfecto for a big room or living room , but not for my room :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVs for winners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television gives you a personal experience. It feels like you’re.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING PRODUCT FOR MY HOME AND SERVICE WAS AMAZING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung tv it’s really nice show so beautiful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pick me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my new TV, Sono sound bar, and new washer/dryer set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, nice picture but only has two HDMi connections inputs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture Best value for the price Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and Price. This makes 4 Samsung TV we own in our home

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not dependable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one kept inverting colors until it was unplugged multiple times within first 2 weeks. Took pictures. Less than a month later replacement is doing the same. Now is Best Buy going to free delivery a third which would be a second replacement? Good tv when working.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JasonS,

      Thank you for your feedback regarding the screen abnormalities you're seeing on your TV. To help determine if the issue is related to the panel itself, we recommend starting with a Picture Test, which displays a high-definition image you can examine for flaws: Settings > Support > Device Care > Self Diagnosis > Picture Test.

      If the issue appears during the test and across all sources (built-in apps, HDMI devices, etc.), it may indicate a panel-related concern.

      You can also try displaying solid-color test videos (red, green, blue, black, white) from a USB drive or YouTube. This can help you identify whether any pixels are stuck or not functioning properly.

      In some cases, unplugging the TV for a few minutes and rebooting it can help resolve stuck pixels caused by temporary display behavior.

      If the problem persists after these steps, the TV may require service. To set up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    85 inch Samsung Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift to my mother for Christmas and she loves it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv but lacks most inputs and outputs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, huge downside is that there are only 2 hdmi ports and an Ethernet port. There are no audio inputs or any other inputs. For the price it’s good for most but it’s a pain that there’s no optical input for my soundbar so it takes up one of the only two hdmi ports.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi GrahamB,

      We appreciate your feedback on the available inputs on the U7900 TV. If an Optical port is a crucial part of your setup needs, you’ll find that connection starting with our Q8F Series and above.

      For future purchases, we recommend double-checking the product specs on Best Buy’s site to ensure the model you choose has the ports you need. You’ll find the full list under the “Specifications” tab (just beneath the Highlights section): https://www.bestbuy.com/product/samsung-85-class-u7900-series-uhd-4k-smart-tizen-tv-2025/J3ZYG2VFX5

      Should you ever need assistance with your TV, Samsung is here for you. Reach out by calling 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also chat with us online by visiting the ‘Support’ section of our website.

      ~Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    Okay tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv but screen blacks out randomly a few times. Idk if it’s the tv or because the Best Buy employees dropped it before it got loaded.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ZeGS,

      Thanks for your review. If you're seeing intermittent black screens, it's often related to HDMI cable connection or an issue with an external device. We'd appreciate the opportunity to walk you through a few checks and help get things working as expected.

      Please call Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat with an agent as well as product manuals, software, and warranty info can also be found under the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 3 out of 5 stars

    pissedoff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had it for 1 month, the screen is flickering. now have to trouble shoot if that dont work tech has to come in

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RoseanneE,

      We appreciate you sharing details about the flickering you’ve noticed on your Samsung U7900F TV. This behavior may be related to energy-saving features or dynamic picture settings that adjust the screen brightness automatically.

      Please try disabling the following features: Settings > All Settings > General & Privacy > Power and Energy Saving
      • Brightness Optimization
      • Energy Saving Solution
      • Motion Lighting

      If these are already off, check if Contrast Enhancer is enabled, which can also cause brightness to shift depending on content: Settings > All Settings > Picture > Expert Settings > Contrast Enhancer

      To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now

      We hope these steps help stabilize your screen brightness. If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 2 out of 5 stars

    85" Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV in December 2025. This TV is not meeting my expections. Hopefully I can have it repaired or replaced VERY SOON.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ShawnH,

      To best assist you, please call us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available at the ‘Support’ link on our website.

      ~Samsung Advisor Samsung