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Customer Ratings & Reviews

$997.99

Customer reviews

Rating 4.7 out of 5 stars with 236 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 236 reviews
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service i received was outstanding. They knew the product and help me to find the right assembly products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television beautiful picture. Easy setup. Great pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent tv, great image and colors. The sound is super.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Services

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service on time information sharing system and pro active approach of employees

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    85” Samsung - great budget based buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly pleased with this tv so far. Out the box, setup instructions were easy and straightforward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV, happy with the purchase experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV met my needs perfectly, and the shopping experience was very good. The staff at BestBuy made sure I took it home properly and safely. Everything went fast and smooth and I'm glad there's a BestBuy close to my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for an 85” tv. We browsed the floor and saw the Samsung. Salesmen told us about this tv in depth. This tv meets All the needs we wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    to cheap.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only plug in 2 items. Thats way it is so cheap. We upgated to 300.00 more.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Money well spent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First samsung tv purchase, & it did not disappoint.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this tv is a good quality television for the price offered

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I want to, but I can't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this TV, but I can't. I consider myself brand loyal to Samsung and this was a natural upgrade from our 65" 4K TV of the same brand. I realize this is an economy level TV, but my 6 year old TV of the same resolution has a far superior picture, even when watching 4K programming. My wifi runs 500 Mb-1Gps, so no issue there. I frequently have a challenge with apps failing to open and kicking me back to Samsung TV. The 2 HDMI ports and no optical audio output are also challenging. I connected the soundbar with an HDMI to optical adapter, leaving 1 HDMI port available. 3 HDMI's + optical are available on the U8000 for a $100 upgrade. Overall, the TV is user friendly and intuitive as I have enjoyed with many Samsung products, but unfortunately, the resolution of this model is disappointing.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ILoveAZ,

      Thank you for your feedback. Please ensure your U8000 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:

      1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
      2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
      3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
      4. Connect the USB drive containing the software upgrade into a USB port on your device.
      5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.

      Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.

      If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Greta tv and price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Can`t beat the price for a samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't buy TVs at Wal Mart buy em here

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 TVs back to back at Wal Mart and they bothe were damage so I took back to Wal Mart went to Santa Fe bought this one and it's perfect best buy way better than Wal Mart

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85" Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Love the color and sound. Its a nice size too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV at a good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really loving this TV so far, only complaint I have is we have DTV Stream so I don't need all the tech built into the TV. I would love an option to just purchase a "dumb" TV that only operates via HDMI inputs. If Samsung or other manufacturers would offer this option it would also drive down the price point. Just my 2 cents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the family

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best tv ever have is so good and the volume is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Desk top.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything i was wanted in all in one desktop. Easy to onstall and put together with ease. I love it..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85inches TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good nice tv and it’s working perfect I already recommended to someone following day he went and purchased for his same place I bought mine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok. The picture quality is mediocre. Response time is very slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online shopping was also fast the page was well organized, with useful filters to choose screen size, brand and price

    I would recommend this to a friend