Customer Ratings & Reviews
- Model:
- UN85U7900FFXZA
- |
- SKU:
- 6639193
Customer reviews
Rating 4.7 out of 5 stars with 246 reviews
(246 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the 85" Class U7900 Series UHD 4K Smart Tizen TV (2025) favorably for its picture quality, with many users noting its excellence. The TV also receives positive feedback for its ease of use, with customers appreciating the simple controls and features.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Good item
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good item good colors good item overall i recomand
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 85” TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with my purchase, the picture quality is great!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! It’s perfect for my living room in my new home!
I would recommend this to a friend - Pros mentioned:Setup ease
Rated 5 out of 5 stars
Home cinema
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is second to none . Also it was easy to set up
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good result of tv we love samsung product and appliances
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung 85” TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. It has good picture quality during sports and fast paced scenes.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great television beautiful picture. Easy setup. Great pricing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exelent tv, great image and colors. The sound is super.
I would recommend this to a friend Rated 5 out of 5 stars
New purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was seemleaa and the quality of service received was excellent and professional
I would recommend this to a friendRated 5 out of 5 stars
Great service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service i received was outstanding. They knew the product and help me to find the right assembly products.
I would recommend this to a friend- Pros mentioned:Setup ease
Rated 4 out of 5 stars
85” Samsung - great budget based buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thoroughly pleased with this tv so far. Out the box, setup instructions were easy and straightforward.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV, happy with the purchase experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV met my needs perfectly, and the shopping experience was very good. The staff at BestBuy made sure I took it home properly and safely. Everything went fast and smooth and I'm glad there's a BestBuy close to my home.
I would recommend this to a friendRated 5 out of 5 stars
Services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service on time information sharing system and pro active approach of employees
I would recommend this to a friendRated 5 out of 5 stars
85” tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for an 85” tv. We browsed the floor and saw the Samsung. Salesmen told us about this tv in depth. This tv meets All the needs we wanted
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 4 out of 5 stars
to cheap.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can only plug in 2 items. Thats way it is so cheap. We upgated to 300.00 more.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Money well spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First samsung tv purchase, & it did not disappoint.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think this tv is a good quality television for the price offered
I would recommend this to a friend Rated 5 out of 5 stars
I loved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product is perfect and the price is very good.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Greta tv and price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and sound. Can`t beat the price for a samsung.
I would recommend this to a friend Rated 3 out of 5 stars
I want to, but I can't
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this TV, but I can't. I consider myself brand loyal to Samsung and this was a natural upgrade from our 65" 4K TV of the same brand. I realize this is an economy level TV, but my 6 year old TV of the same resolution has a far superior picture, even when watching 4K programming. My wifi runs 500 Mb-1Gps, so no issue there. I frequently have a challenge with apps failing to open and kicking me back to Samsung TV. The 2 HDMI ports and no optical audio output are also challenging. I connected the soundbar with an HDMI to optical adapter, leaving 1 HDMI port available. 3 HDMI's + optical are available on the U8000 for a $100 upgrade. Overall, the TV is user friendly and intuitive as I have enjoyed with many Samsung products, but unfortunately, the resolution of this model is disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ILoveAZ,
Thank you for your feedback. Please ensure your U8000 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
4. Connect the USB drive containing the software upgrade into a USB port on your device.
5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.
If you need additional support, Samsung is here to help. Please call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~Samsung Advisor












