Customer Ratings & Reviews
- Model:
- UN85U8000FFXZA
- SKU:
- 6619130
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are pleased with the picture quality of the 85” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025). Many comments praise the crisp, clear images and excellent picture quality. There were no negative customer comments reported.
This summary was generated by AI based on customer reviews.
Discontented customer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. Getting Best Buy to replace a damaged item, not so much. I called customer service virtually every day after we realized the TV was damaged. The replacement was finally delivered early this week, only after I sent an email to the CEO of Best Buy. I'm very frustrated with the lack of response from Best Buy and will likely not purchase anything from you in the future.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MikeM,
Thank you for your feedback and patience while dealing with the hassle of an exchange. Please know Samsung is here for you if you ever have product questions or need help. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by selecting ‘Support’ on our website.
~ Samsung Advisor
Order not received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish i could write a review but unfortunately my tv order was just given away to imposters without proper identification and no resolution to their customers.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kiara,
I'm very sorry to hear that your TV order was not received. I recommend reaching out to Best Buy directly to assist you with a replacement.
If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Don’t recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Display already has lines from the LEDs not shining correctly only had it for a month. The back of it is also coming off terrible build quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AAAA,
We're sorry to hear about the screen issues you are experiencing. Please give us a call so we can better assist you. Call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for:
• LiveChat with an agent
• Manuals, Software, and Warranty Info
• Creating a Service ticket
~ Samsung Advisor
Delivery was a disaster
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was postponed so many times I ended up cancelling the purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MichaelL,
We're very sorry to hear about your delivery experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Bad Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the processor was bad so had to return for a new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi TonyJ,
Thank you for sharing your experience with us. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
- Pros mentioned:Picture quality
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. Its a veru good television, its image and colors are spectacular
I would recommend this to a friend Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup, great slim design, picture is great no glow on the screen so you can see from every angle.
I would recommend this to a friend