Customer Ratings & Reviews
- Model:
- UN86TU9010FXZA
- SKU:
- 6465204
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 86” Class TU9010 LED 4K UHD Smart Tizen TV for its exceptional picture quality, with many describing it as outstanding and beautiful. The large screen size is also a major selling point, with customers appreciating the immersive viewing experience it provides. Additionally, the TV is considered to be reasonably priced, offering great value for money. While some customers have expressed concerns about the color quality, the overall positive feedback suggests that this TV meets the expectations of many users.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Picture quality
Samsung 86 Inch TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and easy to work.. Overall extremely pleased with TV ... Excellent delivery and installation
I would recommend this to a friend Thanks bestbuy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv best i have best service i had at store kind friendly and helpful always gunna buy my tec from here
I would recommend this to a friend- Pros mentioned:Tv quality
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this is a great tv , my whole family has enjoyed it.
I would recommend this to a friend Crystal UHD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time. Delivery drivers were pleasant. There Delivery system helps let you know the status of order. Meaning how many stops it will take for them to reach your destination.
I would recommend this to a friend- Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv and good quality and great price would recommend
I would recommend this to a friend - Pros mentioned:Picture quality
Tizen TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality and excelent price, the television has
I would recommend this to a friend Awesome TV
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV. The clarity is incredible. Great addition to the living room.
I would recommend this to a friendHighly Recommended
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Premium TV ! Samsung U know it ! Go Big ! Never had a problem with a Samsung TV.
I would recommend this to a friend- Pros mentioned:Picture quality
Amazing value
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible value. Size, features and quality are quite nice.
I would recommend this to a friend Samsung 86” tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months of owning the tv, I am having issues with the brightness. The bottom half of the screen is much darker than the top half. Of course this happens after the return time period is over.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jamie,
Thank you for purchasing the Samsung TU9010 and for sharing the issues you are experiencing with your unit. Your feedback is important to us and will be shared with our product teams.
Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can see the full details of your warranty here: https://www.samsung.com/us/support/service/warranty/UN86TU9010FXZA
Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loce this tv. Too bad the description is incorrect. We bought it for the multi screen view, just to unbox it, set it up, and then find out it soes not have it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chambers,
Thank you for your purchase and review of the 2021 TU6985 Crystal UHD TV. Feedback from valued customers, such as yourself, help us in our drive towards best-in-class products & service.
With the TU9010, you are able to dive further into your entertainment experience with Samsung's Multi View technology. With this version of Multi View, you are able to show a source device (HDMI or Antenna) on the left screen, and your mobile phone on the right screen through the wireless screen mirror compatibility.
Should you need assistance with this, or have any other additional questions that will allow us to improve your product experience, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Solutions
TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.She’s a beauty up there on the wall picture perfect that’s all I can say
I would recommend this to a friendPerfect size
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it perfect for our upstairs living room. Love the slick remote.
I would recommend this to a friendGood tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv I love it. I would like everyone to get this tv
I would recommend this to a friendvery happy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and quality for that price, I recommend 100%
I would recommend this to a friendLarge and Bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great value for the price, very good brightness for its size and price. Needs external sound for best experience!
I would recommend this to a friendFirst class top notch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung just like Best Buy are the best. Long time Best Buy and Samsung customer
I would recommend this to a friendCame broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received the Tv and it was broken took it back and got a different better TV
No, I would not recommend this to a friendSamsung 86" TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with the purchase, delivery on time. Enjoying my new tv
I would recommend this to a friendDark screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv looks great amd nice but. For me the color amd the light on the screen wasn’t great. Looks kind of drank amd no clear
No, I would not recommend this to a friend