Customer Ratings & Reviews
- Model:
- UN86TU9010FXZA
- SKU:
- 6465204
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 86” Class TU9010 LED 4K UHD Smart Tizen TV for its exceptional picture quality, with many describing it as outstanding and beautiful. The large screen size is also a major selling point, with customers appreciating the immersive viewing experience it provides. Additionally, the TV is considered to be reasonably priced, offering great value for money. While some customers have expressed concerns about the color quality, the overall positive feedback suggests that this TV meets the expectations of many users.
This summary was generated by AI based on customer reviews.
Great picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great service, great people.. would buy again
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome tv so far I am definitely satisfied with buying it
I would recommend this to a friendNew big awesome TV for our breakroom.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Al is good, great service!! No worries we are all set.
I would recommend this to a friendMore bang for the buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All the bells and whistles at an exceptional price!
I would recommend this to a friend- Cons mentioned:Remote
Easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This areived on time great communication anf drivers were great. Tv instructions to hang easy, remote not much info but if you own a Samsung its very straight foward. Remote does not have a ton of buttons but doesnt short in function.
I would recommend this to a friend No Power to TV after 2 Weeks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the TV for less than 2 weeks before it died on me. I noticed some glitches with the sound but just thought it was something that would work itself out. Then came the power loss to the tv. The tv wouldn’t turn in, there was no red power light on. I thought it was my outlet so I changed outlets a few times, ensuring the corresponding outlet was working, no luck. Then I thought maybe it was the power cable so I tried a new power cable, no luck. I called Samsung to troubleshoot and none of their suggestions worked. Still unsure of what the issue is but I will be returning the TV. Bummer.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kyle,
Thank you for your review of the Samsung TU9010 TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Good purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far so good. Colors couldve been better though.
I would recommend this to a friend- Pros mentioned:Picture quality
Very nice for the price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good upgrade from the 7 series love how quick it is and just the picture keeps getting better and bettter
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV! I love it! I’m very happy with Samsung love this TV and it’s big for gaming!
I would recommend this to a friend - Pros mentioned:Picture quality
It’s big
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You sure can see it across the room! I was almost worried that it would be too big.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Buy for a BIG tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv has a great picture, and with a sound bar gives you an at home theater experience!
I would recommend this to a friend - Pros mentioned:Price
Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge tv with a budget friendly price tag. Paired with my Xbox and ps5… perfection.
I would recommend this to a friend - Pros mentioned:Picture quality
Live and upclose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sharp picture,real life action comes alive in my livingroom
I would recommend this to a friend - Pros mentioned:Picture quality
86” Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality and clarity are absolutely phenomenal.
I would recommend this to a friend - Pros mentioned:Picture quality
Tv
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv was ok while it worked. Tv shut off and stopped working a year in. Scheduled geek squad to see if tv can be repaired, it’s going on a month and still haven’t seen a technician. Some of the worst service ever.
No, I would not recommend this to a friend tv crapy speaker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv but speaker is busted in it. already ltv is only 3 months old
I would recommend this to a friendBrand response from Samsung
Posted .Hi ScottS,
Thank you for letting us know that you are having issues with your TU9010 speaker. Please give us a call so we can better assist you at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
Disappointing
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th Samsung TV and I am pretty disappointed. I’ve loved all my previous Samsungs but this one does really bad with dark/night time scenes, where you can’t even make out things sometimes, I’ve played with all the settings and it’s to no avail.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ChrisC,
Thank you for your review of the TU9010 TV. I'm sorry that you are not satisfied with the TV screen during dark scenes. You mentioned previously adjusting settings without any success; however, I am going to put down a few that you may not have tried.
For darker scenes, I recommend Dynamic Picture Mode, which makes pictures brighter and clearer in bright viewing environments. Go to Settings > Picture > Picture Mode > Dynamic.
Or you can manually adjust the Brightness by pressing the HOME button on your remote, then navigating to Settings > Picture > Expert Settings.
You may also want to disable Power Saving Mode, which automatically adjusts the brightness to reduce the TV’s power consumption. Go to: Settings > General > Eco Solution> Power Saving Mode.
Ambient Light Detection will also automatically adjust the brightness level of the TV according to the ambient light level to reduce power consumption. If Ambient Light Detection has adjusted the screen brightness to a too-bright or dark level, you can select Minimum Brightness to manually adjust the minimum screen brightness. Go to Settings > General > Eco Solution > Ambient Light Detection.
I hope these tips improve your experience. If you continue to have issues, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent piece, no doubt, hope to see more like this
I would recommend this to a friendWish it came with more memory
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Just wish it came with more memory to add more apps.
I would recommend this to a friendVery Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV quality was ok but it stopped working after couple of months and repair time we are getting from total tech is after 1 week. Now we’ll have to wait one week get the repair done as I was expecting guestyon weekend and we’ll have broken TV. Very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SalmanT,
It’s unfortunate to hear you’re experiencing issues with your TU7000 TV, and we appreciate your patience while waiting for your service appointment.
If there’s anything we can help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor