Customer Ratings & Reviews
- Model:
- UN86TU9010FXZA
- SKU:
- 6465204
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers recognize the 86” Class TU9010 LED 4K UHD Smart Tizen TV for its exceptional picture quality, with many describing it as outstanding and beautiful. The large screen size is also a major selling point, with customers appreciating the immersive viewing experience it provides. Additionally, the TV is considered to be reasonably priced, offering great value for money. While some customers have expressed concerns about the color quality, the overall positive feedback suggests that this TV meets the expectations of many users.
This summary was generated by AI based on customer reviews.
bedroom tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good so far only have the tv for about 10 days now.
I would recommend this to a friendBrand response from Samsung
Posted .Hi refrigerator,
Thanks for reviewing Samsung’s TU7000 TV. If you’re experiencing specific issues which prevented this TV from receiving a higher star rating, please know Samsung Customer Support is here to help.
You can contact us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
~ Samsung Advisor
TV WON'T TURN ON
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV BROKEN AFTER 15 MONTHS. NO POWER, NO SCREEN. VERY DISSAPPOINTING.
No, I would not recommend this to a friendbad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was broken when it arrived at my home. I did not have chance to evaluate the picture quality, etc.
No, I would not recommend this to a friendPoor picture quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad picture. Took it back and got the Sony 85 x91j and the Sony is much better with picture quality.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John,
Thank you for sharing your review of the Samsung TU9010 TV. Your details regarding the picture quality is appreciated and will be shared with our internal teams.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Solutions
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too happy Quality of the TV could. Had a few scratches
No, I would not recommend this to a friendExpected way too much
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected much more from Samsung. Biggest complaint, TV will turn it self back on after I have turned it off. Will not follow settings i have enabled or disabled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chris,
Thank you for your review of the TU9010 TV. Please know we are here to help and have a few troubleshooting tips to help resolve your issue.
1. Unplug the TV from the wall outlet or surge protector and leave it unplugged for 30 seconds.
2. Check the power cord to see if there is any visible damage.
3. Plug the TV power cord back into the wall outlet. If you were using a surge protector, bypass it for now and use a wall outlet.
4. Try to update the software. In some cases, a software update can correct the problem. There is a risk, however. If the TV turns off during the software update, it could damage the TV. Updates can take up to 30 minutes, depending on network speed, so if the TV is not turning off too frequently, try updating the software.
5. Disable the Power On with Mobile option. TVs that can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on. If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the TV continues to turn on by itself continuously, please get in touch with our Samsung Customer Support at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Best Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The smart features are also incredibly user-friendly, making it easy to stream my favorite content from Netflix, Hulu, and more. The TV's design is sleek and modern, making it a stylish addition to my living room.
I would recommend this to a friend- Pros mentioned:Tv quality
Only 3 stars since the LG is better
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this odd size TV for samsung. Must be because its really an LG TV dumbed down with samsunngs OS and processor. Just buy the better 86UQ75 from LG
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Buy the best from the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new tv , can see ever thing , bright color , looks nice hanging on the wall
I would recommend this to a friend - Pros mentioned:Picture quality
86" Samsung Monster
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Samsung TV. It has an awesome picture and is HUGE! Best Buy even price matched a local competitor, saving me $600.
I would recommend this to a friend - Pros mentioned:Picture quality
CINEMATIC FEEL.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FOR THE SIZE AND PRICE SAMSUNG IS THE BEST. YOU GET THE CINEMA FEEL AS YOU GET IMMERSED IN A CLEAR PICTURE THAT DRIVES YOU TO BELIEVE THAT YOU ARE ACTUALLY THERE. BEST THING FOR SPORTS AND MOVIES, YOU WON'T BE DISAPPOINTED.
I would recommend this to a friend - Pros mentioned:Picture quality
Richard
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The un86tu9010Fxza Samsung Tv ie the best on market today. I like it so much that I have bought three of them. I think that it will be a hot item for the Christmas holiday Get it before the prices go up.
I would recommend this to a friend - Pros mentioned:Tv quality
Excellent tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv..would highly recommend great service as well
I would recommend this to a friend - Pros mentioned:Picture quality
Quality is great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had 75” tv in my living room. I replaced it with this 86” tv now it looks very nice. Better quality and huge.
I would recommend this to a friend - Pros mentioned:Picture quality
TV Boss
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new purchase. the size is perfect. Picture is beautiful. like siting in a theater
I would recommend this to a friend - Pros mentioned:Picture quality
MY DREAM TV ❤
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you Best Buy for the Black Friday price!! I love the HD quality of picture!! Like Honeymooners look as it is right in my living room!! I am HAPPY Y'ALL
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 86” TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV, very large and a great picture. The smart functions are easy to use and amazing.
I would recommend this to a friend - Pros mentioned:Ease of use
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV. Perfect for our basement. It was really easy to set up.
I would recommend this to a friend Great wireless connectivity.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way better than expected! Wireless connection works great for everyone’s laptops in our conference room.
I would recommend this to a friend