Customer Ratings & Reviews
- Model:
- MZ-77E4T0B/AM
- |
- SKU:
- 6447130
Customer reviews
Rating 4.8 out of 5 stars with 248 reviews
(248 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the 870 EVO 4TB Internal SSD SATA, particularly its overall performance, large storage capacity, and speed. Users find it easy to set up and install, and appreciate that it is a well-made and efficient SSD. Some customers have reported minor compatibility issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 5 out of 5 stars
amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.so good fast mass storage to replace an old HDD for my pc.
I would recommend this to a friend - Pros mentioned:Speed
Rated 4 out of 5 stars
my review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is working very well in my machine. The physical size, the rugged feel of the wrapper makes for a rugged ssd. The speed of the drive works very well with my home theater computer.
I would recommend this to a friend Rated 5 out of 5 stars
Good brand storage, can't go better on sale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came a day early, no problems installing out of the box
I would recommend this to a friend- Pros mentioned:Ssd
Rated 4 out of 5 stars
Great, but should add mounting screws
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, but it should come with mounting screws just in case. The SSD bays in my computer did not have them already so it's currently sitting in a bay unsecured.
I would recommend this to a friendBrand response from Samsung
Posted .AndrewC:
Thank you for purchasing the Samsung 870 EVO SSD. Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.
Should you ever have questions or need assistance using this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Thank you for choosing Samsung!
- Samsung Memory
- Pros mentioned:Storage
Rated 4 out of 5 stars
Good decently sized SSD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a solid SSD, good amount of storage. I feel like it's a little pricy, but still worth it for me.
I would recommend this to a friend Rated 5 out of 5 stars
SSD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it to add as an extra drive or backup drive.
I would recommend this to a friend- Cons mentioned:Compatibility
Rated 1 out of 5 stars
Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was happy with best buy good price on the drive, but i could not get it work with my Dell workstation, so i returned it. The drive seemed bad woould not recognize.
No, I would not recommend this to a friendBrand response from Samsung
Posted .user790300:
I’m sorry to hear that your experience did not match your expectations and have returned the 870 EVO SSD.
Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Again, thank you for taking the time to share your experience. We hope to regain you as a customer soon.
- Samsung Memory
Rated 1 out of 5 stars
Necer got it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product 3 weeks ago and a week later I got a message saying its out of stock.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SeanF:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
- Samsung Memory






