Customer Ratings & Reviews
- Model:
- MZ-77E500B/AM
- |
- SKU:
- 6448028
Customer reviews
Rating 4.9 out of 5 stars with 1714 reviews
(1,714 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the 870 EVO 500GB Internal SSD SATA, highlighting its speed and overall performance improvements. Users appreciate the ease of use and installation, as well as the reasonable price point. The SSD's storage capacity and the noticeable improvement in boot times are also well-received. However, a few customers reported issues with the software and compatibility.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very god
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product of great quality, I am satisfied
I would recommend this to a friendRated 5 out of 5 stars
eddie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i went to bestby to have work done on mmy computer
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product - hope it works. Awaiting to receive the connection of the monitor.
I would recommend this to a friendRated 2 out of 5 stars
870 Samsung ssd
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The claim that the 870 is faster might be true. My choice is the 860. I have had nothing but problems getting the 870 up and running. The Samsung data transfer program has failed EVERY time with the 870. Other software had to be used. Paragon did the job. I have many Samsung ssd drives, including the 850, 860, and now the 870. The 860 has worked flawless. The 870s have been a royal pain to get going.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Gadgetguru:
Thanks for purchasing the Samsung 870 EVO SSD for your memory storage needs.
Your experience with Migration software is very important to us and we will share your feedback with our product team.
So that we can better assist you, we ask that you please contact us and speak with a Samsung Customer Service representative.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Rated 5 out of 5 stars
It's a winner.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing SSD. I only recommend Samsung for this. It's not my only SSD, but they're all being replaced with EVOs one by one.
I would recommend this to a friendRated 3 out of 5 stars
Samsung replacement, hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ehhh- my laptop hasn't rlly changed- it's still loud- inside the physical laptop, it's a bit faster, but thatd it.
I would recommend this to a friendBrand response from Samsung
Posted .Sylviamendoza:
Thanks for choosing the Samsung 870 EVO SSD. Your experience with the volume of the drive in your laptop is very important to us and we will share your feedback with our product team.
If there is anything, we can do to help improve your experience, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
- Samsung Memory
Rated 5 out of 5 stars
Like new
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek techs were good in helping me with the new fast drive they put in my laptop. It now works faster.
I would recommend this to a friendRated 4 out of 5 stars
hard drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast hard drive but sounds like a wind turbine. Quiet would be a plus.
I would recommend this to a friendRated 3 out of 5 stars
New Hard drive installed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The finished produce was great but I had to make 7 trips back and forth before the job was completed successfully
I would recommend this to a friendBrand response from Samsung
Posted .Huskie7:
Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory) Available 8AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/
4) Text HELP to 62913
5) Samsung Members App
6) Facebook Messenger: https://www.facebook.com/samsungsupport
7) Twitter:  https://twitter.com/SamsungSupport
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
If you have not already done so, we invite you to register your new Samsung SSD at:  https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Rated 5 out of 5 stars
Quality product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over the years I have probably installed a dozen or more Samsung EVO SSDs and have never been disappointed.
I would recommend this to a friendRated 4 out of 5 stars
Good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung product is a very good purchase, so happy.
I would recommend this to a friendRated 5 out of 5 stars
Its a Samsung what do you expect?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fast snappy old laptop feels like a new system. Went from a 2 min boot up to just under 30 seconds.
I would recommend this to a friendRated 5 out of 5 stars
Another awesome experience with Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Evo drive is consitently great, it is my goto when purchasing SSD's to upgrade computers.
I would recommend this to a friendRated 5 out of 5 stars
Nice, reliable, affordable hard drive
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The solid-state drive is perfect for someone shopping on a budget. They want something reliable
I would recommend this to a friendRated 5 out of 5 stars
SSD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was installed by Geek Squad, to replace my "failing" hard drive and it is working great!!
I would recommend this to a friendRated 4 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works for now - not sure how long il'll be good
I would recommend this to a friendRated 5 out of 5 stars
Good price and reliable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. I need a small hard drive and this does the job. Very easy to install
I would recommend this to a friendRated 3 out of 5 stars
A solid ssd
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A solid device. Needed to replace an old drive and this did the trick
No, I would not recommend this to a friendBrand response from Samsung
Posted .Reviewer:
Thanks for choosing the Samsung 870 EVO SSD. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
Thank you for choosing Samsung!
- Samsung Memory
Rated 4 out of 5 stars
good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. Was not aware I needed this until we had the old laptop examined and they said old drive was shot.
I would recommend this to a friendRated 4 out of 5 stars
SSD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price was right and quality of product seems to be just as advertised
I would recommend this to a friend





