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Customer reviews

Rating 4.6 out of 5 stars with 326 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-326 of 326 reviews
  • Rated 5 out of 5 stars

    I love the size!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Measured at 8'2". That's from 2 corners!!!!!!!!!!!! I love watching programs, whether it's TV shows or movies!!!!!!!!!!!! And Blu-Ray players!!!!!!!!!!!!!!!!!!!! And sometimes 3-dimensional programs!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big & Bold

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. My son loves it. Now my daughter wants one for her room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung UN98DU9000FXZA 4K UHD TIZEN TV.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install and setup was quick and efficient. The Geek Squad did a great job. Just wondering why there is no manual for the Samsung UN98DU9000FXZA 4K UHD TIZEN TV. Can you provide a manual for the TV purchased?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase install , and installation efficiency.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very unsatisfied— Best Buy please call me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a review of the TV, but rather about the delivery. I had this scheduled to be delivered before the Super Bowl, and not only did I not get a notification that it wasn’t coming that day but when I asked for accommodation, I was told I’d have to wait for delivery to get one. Thinking about really canceling my order on this item. Best Buy please call me directly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CedricB,

      Thank you for sharing your delivery experience. We hope you are able to resolve this issue with Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Wrong Delivery date on Samsung Website .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for Samsung , Its ridiculuos that they false advertise on estimated delivery date. i ordered mine on 25th OCT , Delivey date - 6th December. Lol -----

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Marketside,

      Thank you for your feedback and patience in having to wait an extended amount of time for your delivery. Please reach out to Best Buy to better assist you. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung