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Customer Ratings & Reviews

$1,697.99
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Comp. Value: $1,899.99

Customer reviews

Rating 4.6 out of 5 stars with 322 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-322 of 322 reviews
  • Rated 1 out of 5 stars

    Very unsatisfied— Best Buy please call me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a review of the TV, but rather about the delivery. I had this scheduled to be delivered before the Super Bowl, and not only did I not get a notification that it wasn’t coming that day but when I asked for accommodation, I was told I’d have to wait for delivery to get one. Thinking about really canceling my order on this item. Best Buy please call me directly.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi CedricB,

      Thank you for sharing your delivery experience. We hope you are able to resolve this issue with Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Wrong Delivery date on Samsung Website .

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for Samsung , Its ridiculuos that they false advertise on estimated delivery date. i ordered mine on 25th OCT , Delivey date - 6th December. Lol -----

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Marketside,

      Thank you for your feedback and patience in having to wait an extended amount of time for your delivery. Please reach out to Best Buy to better assist you. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung