Customer Ratings & Reviews
- Model:
- UN98DU9000FXZA
- |
- SKU:
- 11470627
Customer reviews
Rating 4.6 out of 5 stars with 322 reviews
(322 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
to a friend
Rated 1 out of 5 stars
Very unsatisfied— Best Buy please call me
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a review of the TV, but rather about the delivery. I had this scheduled to be delivered before the Super Bowl, and not only did I not get a notification that it wasn’t coming that day but when I asked for accommodation, I was told I’d have to wait for delivery to get one. Thinking about really canceling my order on this item. Best Buy please call me directly.
This review is from Samsung - 98” Class DU9000 Series Crystal UHD Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CedricB,
Thank you for sharing your delivery experience. We hope you are able to resolve this issue with Best Buy. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Rated 1 out of 5 stars
Wrong Delivery date on Samsung Website .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is for Samsung , Its ridiculuos that they false advertise on estimated delivery date. i ordered mine on 25th OCT , Delivey date - 6th December. Lol -----
This review is from Samsung - 98” Class DU9000 Series Crystal UHD Smart Tizen TV (2024)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Marketside,
Thank you for your feedback and patience in having to wait an extended amount of time for your delivery. Please reach out to Best Buy to better assist you. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Advisor

















