Customer Ratings & Reviews
- Model:
- UN98DU9000FXZA
- SKU:
- 6578071
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the 98” Class DU9000 Series Crystal UHD Smart Tizen TV (2024)'s picture quality, describing it as great. The TV's size is also a popular feature, with many finding it suitable for a home theater experience. Additionally, customers appreciate the TV's aesthetics and ease of use.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Go big
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Excellent picture and fills the whole room
I would recommend this to a friend - Pros mentioned:Picture quality
Big screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect perfect the best tv I’ve had in years perfect
I would recommend this to a friend - Pros mentioned:Picture quality
Clean, clear view
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and ease of remote connection using the app.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is used for our training facility. It has an amazing picture.
I would recommend this to a friend - Pros mentioned:Picture quality
Nice size TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture really enjoy watching this TV. Would buy it again
No, I would not recommend this to a friend Just Decent Screen Quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is decent but not great compared to my other older TV's. The blacks are more like a dark grey. Kinda disappointed coming from Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Nicky,
Thank you for sharing your thoughts on the picture quality of your DU9000 TV. In addition to the several picture modes on your TV, you may also want to try adjusting additional picture settings if your picture is not to your liking.
You can go to Home > Settings > All Settings> Picture > Expert Settings and configure the TV settings to your taste with functions such as Brightness, Contrast, Sharpness, Color, Tint (G/R), and many more.
Should you ever have questions or need help with TV features, specs, or operations, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
- Pros mentioned:Picture quality
Samsung - 98” Class DU9000 Series Crystal UHD Smar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.98 INCHES OF PURE QUALITY TV. WHAT MORE CAN A MAN ASK FOR
I would recommend this to a friend Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is spectacular my only complaint is that it makes particular noises I'm not quite sure if it's the bracket install or if it's something internal but there's definitely transistor popping sounds that happened basically when the TV's been on for about 2 hours not quite sure if that makes sense or not
I would recommend this to a friend- Pros mentioned:Picture quality
98'' Samsung TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great TV and has so many wonderful features.
I would recommend this to a friend 98” Samsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Easy to set up, responsive and adaptive. 98” was too big for the space so I downsized to an 85”
I would recommend this to a friendSamsung 98"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved everything about the TV. It was my dream to have a 98" tv and it was perfect.
I would recommend this to a friendWorks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a 98 inch TV from Beat Buy and the installation service, Geek Squad, did an excellent job in installing my TV into my basement wall. Overall, Best Buy provided a great sevice!
I would recommend this to a friendDriver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service everything went great with tv installation except manual for the tv was not left with us how do we figure out how to operate tv with out manual.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MarcellusW,
Thank you for your purchase. You can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your DU9000 TV model to view or download the available guides.
The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides
If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Advisor
- Pros mentioned:Appearance
TV Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has been great and it looks great in my basement.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AdamH,
It's great to hear that you are enjoying your new DU9000 TV. If you have any questions or need help, we’re always here. Call 1-800-SAMSUNG from 8AM - 12AM EST, seven days a week, or connect with a LiveChat agent anytime by selecting ‘Support’ on our website.
~ Samsung Advisor
Best Buy experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this tv off the Best Buy app and had it delivered to my house and the guys who delivered to my house they were nice and very polite experience was amazing and truly return to the app for more stuff
I would recommend this to a friendSamsun TV 98"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good TV and very nice and smooth delivery by Best Buy
I would recommend this to a friendNot impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price that it cost I don't really find anything spectacular about it it's just another Smart TV
I would recommend this to a friendDoesn't look that big in person
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had a problem with it as of yet shows clear. Looks about the same size as my 85" Samsung TV
I would recommend this to a friendGood stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product makes it seem I have a theater experience at home
I would recommend this to a friendDon’t purchase from BESTBUY STORES
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is ok, the process of purchasing from BESTBUY was the worst experience. I would not recommend anyone to buy anything from this company. Poor customer service; poor installation, poor leadership communication. The company have no respect to customers purchasing merchandise items from their suppliers with little to no responsibility honorable delivery, customer care and satisfaction.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi ENOUGHSAID,
I'm very sorry to hear about your experience with Best Buy. If there's anything we can do to assist you with your DU9000 TV, please know Samsung Customer Support is available and happy to help.
Just call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor