Customer Ratings & Reviews
- Model:
- QN98Q7FAAFXZA
- SKU:
- 11946523
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
I CAN SEE CLEARLY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was on sale for $2,199.99 and what a great purchase.The picture quality is amazing.
I would recommend this to a friend98” Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had kicked a couple ideas around and researched an this was my pick!
I would recommend this to a friendSamsung 98 “
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best resolution and overall sleek look enjoyable with friends and family
I would recommend this to a friendLake Royale
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very organized, professional, friendly, on-time service
I would recommend this to a friendFrustrating with broken equipment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to start by saying that I truly appreciate the customer service team at Best Buy. The staff has been polite and professional each time I’ve spoken with them, and I can tell they are trying to help. However, I am extremely frustrated with my recent experience. I was delivered not one, but two broken TVs. After the first issue, I expected the replacement to solve the problem, but unfortunately the second TV also arrived damaged. Now I have to wait another two weeks for a resolution. This has been exhausting and very inconvenient. Waiting this long, especially after already dealing with one damaged product, is disappointing. I rely on my purchases to arrive in good condition, and this situation has caused unnecessary stress and delays. I appreciate the kindness of the employees, but I hope Best Buy improves its quality control and delivery process so other customers do not have to go through the same experience.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Jayreal,
We're sorry to hear of your experience with Best Buy. We encourage you to share your feedback directly with Best Buy so they can address your concerns.
Should you have any questions or need assistance with the TV, Samsung is here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. You can also connect with us via LiveChat at the ‘Support’ link on our website.
~ Samsung Specialist
