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Customer reviews

Rating 4.9 out of 5 stars with 1105 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers frequently mention the 980 1TB Internal Gaming SSD PCIe Gen 3 x4 NVMe's excellent performance, ease of use, and great value for its price. Many appreciate the significant storage capacity and fast boot times it provides. While some users noted heat as a potential concern, the overall feedback highlights a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,105 reviews
  • Pros mentioned:
    Performance, Speed, Storage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Speed and Reliability

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with every Samsung SSD that I've used the speeds are great and I have yet to run into any reliability problems. Using this as a second drive in my laptop to store photos and videos during editing. Fast access and plenty of storage!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sean:

      I'm glad to see you are enjoying the breakthrough speeds of our new 980 Series PCIe NVMe SSD, featuring speeds of up to 3,500 MB/s.

      The 980 delivers value, without sacrificing sequential read/write speeds up to 3,500/3,000 MB/s, over 6.2x the speed of SATA SSDs.

      Please know we're always here to help should you ever have any questions or concerns about this SSD.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for sharing your experience! We greatly value your feedback and will be shared with our product team.

      - Samsung Memory Samsung

  • Rated 3 out of 5 stars

    Ultra M.2 SSD

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish that it came with Ultra M.2 screws to actually install it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Logan:

      I’m sorry to hear that your out-of-box experience has initially fallen short of your expectations.

      Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.

      Should you ever have questions or need assistance using this product, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      - Samsung Memory Samsung

  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Not good.....Get evo 970 plus instead this one

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    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't boot so returned. I tried other samung evo 970 plus works good but not this one. I would not recommand Dramless. Get samung 970 evo plues instead this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MSC1:

      I am very sorry to see that you encountered issues with the Samsung 980 SSD and have returned it. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.

      Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)

      Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.

      ~ Samsung Memory Samsung

  • Pros mentioned:
    Speed
    Cons mentioned:
    Heat

    Rated 5 out of 5 stars

    Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is simply the best when it comes to SSD drives. The 980 PRO is no exception. I am very pleased. Easy to install and lightning fast. It has absolutely SPEED and quality that one comes to expect from Samsung. I spend most of my day in Adobe Programs such as Photoshop and Illustrator and this allows me to move from app to app with ease! I do think this gets hotter than I'd like - even with the heat spreader label to deliver effective thermal control. I feel better that they are looking at addressing that, but it misses the mark. Otherwise don't look at anything else - just trust this product to greatly increase your expectations.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not for ps5

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the question section I noticed this item can be used for ps5 so i got it and it actually does not work with it at all.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Besthigh:

      Whether you need a boost for gaming or a seamless workflow for heavy graphics, the 980 is a smart choice for outstanding SSD performance. I’m very sorry for the difficulties you’ve experienced with your 980 SSD and PS5. We completely understand your frustrations, and we are here to help.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      We hope to hear from you and to make this right.

      - Samsung Memory Samsung

  • Rated 2 out of 5 stars

    A storage place for videos and photos

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was added to my new Omen computer to bring its RAM capacity to 2 terabytes. I use it to store videos and photos

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      DuaneL:

      Thanks for choosing the Samsung 980 SSD for your memory storage needs. I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 9PM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Good

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    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++ product is great n works great . We recommend

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fahad19:

      I’m glad to see you are loving the speed performance of this Samsung 980 PRO NVMe SSD.
      Designed for hardcore gamers and tech-savvy users, the 980 PRO offers high-performance bandwidth and throughput for heavy-duty applications in gaming, graphics, data analytics, and more. It's fast at loading games, so you can play more and wait less.

      Should you ever have questions or need assistance using this product, please know we’re always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a. Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b. Manuals & Software
      c. Warranty Info
      d. Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e. Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for choosing Samsung!

      - Samsung Memory Samsung

  • Pros mentioned:
    Speed
    Tech Insider Network Member

    Rated 5 out of 5 stars

    DRAM no longer needed

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I remember my first SSD. I went for something cheap, that didn't have a ram cache, and had poor write endurance. It was a step up from a mechanical hard drive, but not much, as the write speeds were horrible. Fast forward to today and I'm again going with an SSD without a dram cache, but that is no longer an issue. Samsung pulls off magic with their dynamically adjustable cache which converts slow triple layer cells to fast single layer cells in order give you a write speed comparable to other SSDs with a DRAM cache. The drive then moves your files from the SLC buffer to the TLC long term storage as time permits. While I'm not sure how this will affect the endurance of the drive over the long run, in the short term, this drive runs great, without breaking the wallet. I transferred gigs of videos from one NVME drive to another without any slow downs. I suspect that maybe if you were trying to transfer 500+GB of data at once, you may run into issues, but your source would have to be just as fast as this drive and even then, you'll probably run into other system bottle necks first.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easy install, super fast speeds

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This M.2 SSD is a must have for your gaming PC. I have the Acer Nitro 5 and it has 2 available M.2. slots. I was able to transfer my OS and everything over to this new SSD via Samsung Magician Software. The software makes it super easy to transfer everything and you can do it in less than an hour. Samsung Magician also lets you run benchmark tests and gives you the drive's health. I recommend you make sure to be careful opening up your laptop and that you don't have any static charge on your hands. You don't want to fry anything out on your mother board. Once you are in, this easily installs in the M.2 slot. My computer boots up really fast now and I can access games instantly. I can honestly say this drive is a game changer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bootleg89:

      Thanks for purchasing the Samsung 980 SSD and for your review.

      The 980 delivers value, without sacrificing sequential read/write speeds up to 3,500/3,000 MB/s, over 6.2x the speed of SATA SSDs. Whether you need a boost for gaming or a seamless workflow for heavy graphics, the 980 is a smart choice for outstanding SSD performance — and it's all backed by an NVMe interface and PCIe 3.0 technology.

      Should you ever have questions or need assistance using this product, please know we’re always here to help.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat: https://www.samsung.com/us/support/contact/ Available 9AM-6PM EST (Mon-Fri)

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      Thank you for sharing your experience! We greatly value your feedback and will be shared with our product team.

      - Samsung Memory Samsung

  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Not a techie, but can notice the difference

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was installed on the family computer and while the previous drive was a typical "sata ssd" i never noticed how slow it was. after learning about different storage types, i now realize why nvme is so much faster. and it is noticeable! the load times for the initial startup is almost instant now. i don't even see the windows loading screen. pictures are clicked and opened almost immediately. i didn't know that a storage device could make such a difference, but my family has informed me that my pc is more than capable and switching to this drive was the breath of life it needed to be brought back into the 21st century. overall super happy with the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great great perfect. Fast easy to install definitely I will get other one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Data corrupted very easily. Have to reinstall windows again for the third time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Logan:

      Thank you for purchasing the Samsung 980 SSD. We appreciate you sharing your experience with us.

      Samsung stands behind the quality and performance of every 980 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
      a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
      b) Manuals & Software
      c) Warranty Info
      d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      e) Contact Us

      The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers:  https://us.community.samsung.com/

      We look forward to hearing from you soon.

      - Samsung Memory

      Please contact Samsung Memory Support directly so that we can better investigate your issue and assist you towards a solution or replacement. Samsung

  • Rated 1 out of 5 stars

    Poor reliability

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    21 day return policy, died on day 28 (disk read errors)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Ntwrkteam:

      Your experience with the 980 SSD is very important to us and we will share your feedback with our product team.

      Samsung stands behind the quality and performance of every 980 SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.

      Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.

      1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
      Available 9AM – 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com

      For additional support, visit us on the Samsung website and click on the ‘Support’ link:
      1) Chat with Us/Product Help
      2) Manuals, Software, & Warranty Info

      We look forward to hearing from you soon.

      - Samsung Memory Samsung

  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Memory

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is now running with lots of memory and space after the installation of the drive.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Samsung SSD 980

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really saw a difference in my PC using this. I have already recommended it to multiple people and will continue to use Samsung products

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    SO FAST!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so fast! can't believe I didn't get another TB sooner

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended. Installed in Alienware m15 R7 AMD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should, easy install Motherboard - ASUS MAXIMUS VIII HERO

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Geek squad installed it! My son is able to download and play more games.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    very fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great and worked great. It held windows and all of my games and still ran.

    I would recommend this to a friend