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Customer reviews

Rating 4.9 out of 5 stars with 366 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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99%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-366 of 366 reviews
  • Rated 1 out of 5 stars

    They “forgot a step”

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new laptop Used it 4 times before my computer stopped working In order to NOT be without laptop for 3-4 weeks I purchased. NEW DRIVE for over $100 Not happy! The Gerk Squad on 2100 s in SLC were supposed to transfer my data from old laptop to new THEY MISSED THAT STEP I thought the problem was me so I paid $134? for someone to come to my home. HE transferred my data to my new computer bc the GS at the store ‘missed a step’ I still need to talk to the store to ask for a refund for the home visit.., but I dread it Who knows? Maybe they will be accommodating and refund my money?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ConstanceS,

      Please know you are leaving a review and 1-star rating for the 990 EVO Plus SSD, but we are sorry to hear of your experience with Geek Squad, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.

      Should you have questions on the 990 EVO Plus SSD itself, Samsung is here for you. You can reach us at:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      ~ Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Go with the pro version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really the best I would go with the pro version instead ( red )

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Corey,

      Thank you for sharing your review of Samsung’s 990 EVO Plus SSD. We’re sorry your experience didn’t match your expectations. Your feedback is very important to us as we continuously strive for best-in-class product and service. Please feel free to reach out to Samsung Customer Support with any further comments, concerns, or suggestions you wish to share. If given the chance, we would love to make things right. You can reach us at:

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      ~Samsung Pro Samsung

  • Rated 1 out of 5 stars

    Counterfeit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung magician detects it as counterfeit. I changed it for a crucial ssd

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fcigarra88:

      I am very sorry to see that you encountered issues with the Samsung 990 EVO Plus SSD and have returned it. Your feedback is very important to us and will be shared with our product team.

      Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.

      1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
      2) Email: samsungmemorysupport@sea.samsung.com
      3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783

      We hope you will consider Samsung again in the future

      - Samsung Memory Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 990 Evo plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may not know much about computers but I know that Samsung's reliable. With this new component to my laptop it's running faster and it's not as hot as it used to be!!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Of course it's a Samsung and the price has gone up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great Drive for the money. Easy and quick to install. Performs correctly, and runs great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Storage capacity

    Rated 5 out of 5 stars

    Perfect for PS5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my ps5. Great product. Will play and store ps5 and ps4 games without any issues.

    I would recommend this to a friend