Customer Ratings & Reviews
- Model:
- MZ-V9E1T0B/AM
- SKU:
- 6571723
Rating by feature
- Value
Rating 4.8 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the 990 EVO SSD's fast speeds and overall performance. Users find the product easy to use and install, and appreciate the ample storage space it provides. Many also feel it offers great value for its price, solidifying its reputation as a top-tier SSD.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Hard Drive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just got it but it seems to be fine. It hasn't Crashed since the replacement.
I would recommend this to a friendBrand response from Samsung
Posted .ChrisM:
Thanks for choosing the Samsung 990 EVO SSD. The 990 EVO is optimized with the latest technology for SSDs - a PCIe 5.0 Interface. This means you get more bandwidth and higher data processing and performance. Overall, it does more to support smooth storage with less power consumption.
I hope that your SSD is meeting your expectations, however, we are always here to help should you have any questions or concerns about this product.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung for your memory storage needs.
- Samsung Memory
Broke on me randomly
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It just broke on me randomly, no idea why. That's all
No, I would not recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The transfer speeds on this ssd is amazing. Hardly any wait time.
I would recommend this to a friendNot Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product. I have had crashing related issues that came from this product that resulted in me having to purchase a hard drive to put windows on instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .KodyK:
I'm sorry that your experience fell short of expectations. We value your feedback, and regret to hear that you’re not completely satisfied with your SSD’s experience.
Samsung stands behind the quality and performance of every 990 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Storage Devices). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
- Samsung Memory
Samsung - Not what it used to be.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After ordering this 990 EVO SSD, I learned from other reviwers, this model was known to have issues that requied firmware updates via Samsung's software, Magician. I didn't want to deal with that so I sent it back for a refund. No wonder this was on such a good sale.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AnthonyG:
Thank you for your review of this Samsung 990 EVO SSD. Your feedback is appreciated and important in helping us provide crucial factors regarding customer satisfaction. Should you ever decide to give Samsung SSD products another try and have concerns or questions, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
We hope you will consider Samsung again in the future.
- Samsung Memory
Installation Instructions Are Poor
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked up tonight to increase storage on HP Pavilion as recommended by Online BB support. Well got it home, print is so small and in so many languages. Do I treat the all in one asca desktop and open up it up using the 1 screw that I can see? Wonder if would have been easier just to bring the HP into the store!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Bear:
I’m sorry for the difficulties with your SSD’s setup. We understand your frustrations and are here to help. Should you have further questions or need assistance setting up this product, please contact Samsung Customer Support.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Your experience is very important to us and we will share your feedback with our product team. It is our customers’ concerns and opinions that drive our continuous efforts towards delivering world-class service and products.
Thank you for choosing Samsung.
- Samsung Memory
D.O.A.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this SSD. When i tried to plug it in and format it, it wouldnt show up in the bios or disk managment. Completely dead. Wont be buying samsung again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BennettP:
I’m sorry to hear that your experience did not match your expectations. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every 990 EVO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
- Samsung Memory
- Pros mentioned:Speed
Great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great reading and right speeds, plus it does not overheat.
I would recommend this to a friend - Pros mentioned:Speed, Storage
It's good for what I bought it for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, plenty of storage. The Samsung tax wasn't that much compared to alternatives to this SSD
I would recommend this to a friend - Pros mentioned:Installation, Speed
Very fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and loads my windows and games fast
I would recommend this to a friend All the Powa!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase this as an upgrade for an old 970Evo due to a Windows update issue. It's a great little SSD, and at the time the price of it was great; I think it was around $80?
I would recommend this to a friend- Pros mentioned:Speed
Awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast ssd and I’d say it’s definantally worth the price even thought it’s a little expensive.
I would recommend this to a friend - Pros mentioned:Overall performance
John R
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good performance and value. Geek Squad are easy to work with and installed the hard drive rapidly.
I would recommend this to a friend - Pros mentioned:Overall performance
Good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this yesterday and put it my rig omg worth every penny
I would recommend this to a friend - Pros mentioned:Speed
Does this work for PS5?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony states a minimum read speed of 5,500 MB/s for ssd upgrade. I'm sure it will work in a PS5 but only 5,000 MB/s is cutting it close. Just like samsung to make another product with a misleading name in their lineup.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DarthWader:
The 990 EVO is optimized to support the latest technology for SSDs—990 EVO is compatible with PCIe 4.0 x4 and PCIe 5.0 x2. This means you get more bandwidth and higher data processing and performance.
Benchmark test results may differ depending upon the system environment, host software and hardware configuration. I encourage you to call Samsung Customer Support to better diagnose and assist you with your speed issue.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung, we hope to hear from you.
- Samsung Memory
A small fix, just seems like it’s petty to not fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wheres the mounting screw? I wish I could truly review this item, but since the company decided to not add the necessary SINGULAR PIECE, a tiny screw, to install and place the card, I can’t even use it like I planned to today when I got home. I’m sure its a great product, but just be aware this is missing the needed screw. Get something else that already has what is needed than paying extra for separate.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mase:
Thank you for purchasing the Samsung 990 EVO SSD. I’m sorry to hear that your out-of-box experience fell short of your expectations. Please know that these drives are not delivered with mounting screws since motherboard manufacturers typically provide the specific screws and spacers that fit the proprietary needs of each motherboard.
Should you ever have questions or need assistance using this product, please know that we are always here.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Thank you for choosing Samsung!
- Samsung Memory