Customer Ratings & Reviews
- Model:
- MZ-V9P2T0B/AM
- SKU:
- 6523595
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers love the 990 PRO 2TB Internal SSD for its speed and performance, making it ideal for users seeking maximum performance. Many appreciate the ample storage space and the ease of installation. Some users have noted concerns about heat generation and potential firmware issues.
This summary was generated by AI based on customer reviews.
Unusable bad sectors corrupt ssd.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pc wont read drive .Ive tried everything to get it to read this drive .I believe it has bad sectors in it. I purchased this because I have the 980 pro. Unfortunately I got a lemon.I will be returning this item
No, I would not recommend this to a friendBrand response from Samsung
Posted .ShannonP:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thank you for choosing Samsung, we hope to hear from you.
- Samsung Memory
The Best SSD in 2026
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the SSD for your games, hands down. If a 9100 Pro is out of your range, stick to the 990 series. Games load lightning quick and your storage for highlights is endless.
I would recommend this to a friendGet it together
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me 3 tries to return this with a recipt because you dont properly train your employees
No, I would not recommend this to a friendNo go
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work, most likely DOA from best buy. Would not recommend unless you are able to check day one if it works.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AngelS:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
Please contact Samsung Customer Support so we can better understand your issue and assist you with step-by-step troubleshooting or warranty service.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) -- https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
We look forward to hearing from you soon.
~ Samsung Memory
Can’t Say It’s Worth It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received a bad drive. Cost me a week of troubleshooting through a new build’s components. Thankfully BestBuy accepted the return without issue. Maybe it was a fluke, but given the firmware issues with the 990, I relaxed it with a 980 instead and have had no issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aross663:
We always aim to deliver a great experience, and it’s unfortunate to hear the 990 PRO SSD experience fell short of expectations.
Your experience is very important to us and we will share your feedback with our product team.
Should you ever have questions or concerns about your 980, please know we are always here to help.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thank you for choosing Samsung for your memory storage needs.
- Samsung Memory
Doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This SSD doesn’t seem to be fully supported yet, drive is only visible maybe 1/20 times I boot my pc. Unusable
No, I would not recommend this to a friendBrand response from Samsung
Posted .KendallB:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
There are several reasons why your drive is not being detected.
1. Your PC may fail to detect the SSD automatically; please search for new devices in Windows Device Manager.
2. When Hot Plug-in for each port in BIOS settings is set to Off by default, Windows may fail to detect the SSD. In this case, reboot the system, enter BIOS setup, and go to the configuration menu to ensure that Hot Plug-in for each port is set to "Enable“.
How to enter BIOS setup for different mainboards:
• GIGABYTE -->F12, ASUS --> F8, ASRock --> F11, Biostar --> F9, MSI --> F11, Intel --> F10
3. When SSD is not properly connected, the system may fail to detect the SSD. Disconnect and reconnect
4. When the partition has not been defined, it may cause failure in detecting the SSD.
Go to Device Manager to set up a partition, format the drive, and then reboot.
• Management> Disk Management> Select SSD> Set up partition and format.
For further assistance, step-by-step troubleshooting or warranty service. Please contact Samsung Memory Support directly.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
- Samsung Memory
Doesn't work with the 2023 Asus ROG Zephyrus M 16
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work with the 2023 Asus ROG Zephyrus M 16, will come up and stop working in the middle of use. It's a documented problem.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Juggernaut:
I’m sorry to hear that your experience did not match your expectations.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
b) Manuals & Software
c) Warranty Info
d) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
e) Contact Us
We look forward to hearing from you.
- Samsung Memory
Gets too hot
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over 80c during light file transfer and under a giant heat sink.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Aybee:
The 990 PRO is designed to reach max performance with PCIe 4.0 and experience longer-lasting, opponent-blasting speed. The in-house controller's smart heat control delivers supreme power efficiency while maintaining ferocious performance that always keeps you at the top of your game.
To better address your heat concerns, please contact Samsung Customer Support Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Samsung is committed to providing the best possible product experience, quality, and value, and we are always here to help with any of your questions or concerns.
~ Samsung Memory
Great SSD
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and works perfectly. Zero issues so far.
I would recommend this to a friendLeaves nothing to be desired
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect ssd, samsung realiability, blistering fast speeds, and not nearly as expensive as gen 5 ssds. For gaming, this is THE ssd, especially with the dram cache.
I would recommend this to a friendAffordable and fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, affordable, and easy to install. Make sure you have the appropriate spacer to install it into your motherboard, not included.
I would recommend this to a friendDVD player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product easy to operate. Easy installation. Does Blue Ray as well as dvd and cds. Also very reasonable priced.
I would recommend this to a friendgreat ssd
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gives me that extra storage I’ve been needing for my pc and adding more games without deleting others
I would recommend this to a friendGreat product at a great price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install, capacity and speed are great! Bought it on sale so the price/memory was a better value than the lower capacity and speed product in the same line. The speed of the product is markedly better than the spinning drive that i had in my older system. 1 month in and no issues.
I would recommend this to a friendGreat Price!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Price on this 990 Pro SSD PCIe Gen 4X4 NVMe. Got a deal from Best Buy when everyone was out of stock. Now I see that the price everywhere is $ 60 more now that they are back in stock! I will order another when the price comes back Down! Item could not be easier to install in a PC.
I would recommend this to a friendGreat M2 drive.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as promised. Easy to install into any computer.
I would recommend this to a friendWorth the purchase will be buying again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has been a absolute amazing purchase have had 0 issues with this ssd and would highly recommend it to others that are looking for a fast and reliable ssd
I would recommend this to a friendReally good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gotta say this really is the best current ssd. Works extremely fast and holds the perfect amount of space for the variety of games I play.
No, I would not recommend this to a friend990 Pro is HIMOTHY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the amount of space it gives and the speed also as it is the fastest ssd I've been able to use and it's a noticeable improvement to my build.
I would recommend this to a friendSamsung - 990 Pro 2TB Internal SSD PCIe Gen 4 NVMe
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast reading & writing, 2TB is a ton of storage for the price, highly recommend if you have a lot of games !
I would recommend this to a friend