Customer Ratings & Reviews
- Model:
- MZ-V9P2T0B/AM
- SKU:
- 6523595
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
to a friend
Customers are saying
Customers love the 990 PRO 2TB Internal SSD for its speed and performance, making it ideal for users seeking maximum performance. Many appreciate the ample storage space and the ease of installation. Some users have noted concerns about heat generation and potential firmware issues.
This summary was generated by AI based on customer reviews.
Doesnt work 40% if the time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great SSD, but i will say after a week of having, the SSD wasnt recognised by my PC so id have to unplug it and plug it back in (sometimes this fixes it) but after the last 2 months of owning this is something thats haple ed multiple times and modt of the time it fails to work if i disconnect and reconect. Wouldnt get this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Citrus:
I’m very sorry for the difficulties you’ve experienced with your 990 PRO SSD. We completely understand your frustrations, and we are here to help.
Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution or replacement.
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-9PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
Samsung stands behind the quality and performance of every 990 PRO SSD we manufacture with a limited 5-year manufacturer’s warranty when purchased brand-new, directly from any authorized dealer, like Best Buy.
We look forward to hearing from you soon.
- Samsung Memory
Order Cancelled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This could be a really good item, but I'll never know since my order for this item got cancelled.
No, I would not recommend this to a friendBrand response from Samsung
Posted .InsatiableSuffering:
We appreciate you sharing your experience. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at
1) Call: 1-800-SAMSUNG (ask for Memory or press #, then 6 for Memory products)
Available 9AM – 9PM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) Or visit us on the Samsung website and click on the SUPPORT link in the upper right corner of the homepage for:
a) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘Computing – Memory & Storage’ and select your model & topic.
Thank you for choosing Samsung!
~ Samsung Memory
Unable to test 300$ memory
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't been able to use it to know. I never recieved the monitor from best buy to confirm the machine even sees it. Still waiting
No, I would not recommend this to a friendBrand response from Samsung
Posted .TCXMISSING:
Thank you for choosing the Samsung 990 PRO SSD. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your SSD once your issue has been resolved, please contact Samsung Customer Support at:
1) Call: 1-800-SAMSUNG (ask for Memory). Available 9AM - 12AM EST (Mon-Fri)
2) Email: samsungmemorysupport@sea.samsung.com
3) LiveChat 9AM-6PM EST (Mon-Fri) - https://www.livehelpnow.net/lhn/lcv.aspx?d=34834&ms=&zzwindow=0&lhnid=29783
The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/
Thanks again for choosing Samsung for your memory storage needs!
- Samsung Memory