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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 590 Showing 11,781-11,800 of 16,612 reviews
  • Rated 5 out of 5 stars

    Fast charge works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value if on sale. I was pleasantly surprised that it came with a wall brick. Fast charge isn't as quick as even normal cord charging but it definitely is better than normal charge, once I figured out there's a toggle in my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Pretty cool but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be better if I could wireless charge without the charger lighting up. I prefer to charge with rhetoric wire because it charges faster and it doesn't light up when charging.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very convenient way of charging the phone. However, it charges slowly. So, if you need to quickly charge the phone and you are in a rush mode, this is not the best option to go for - get your wall charger.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Very sensitive, quick charge when it connects .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't just set your phone down and expect it to charge. You need to fiddle with it so it sits just right and connects. Good price for a quick charging cord.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the real deal only. Beware of fakes online.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a fake (I believe) online for cheap... it was garbage! Got this OEM from Best Buy and it is worlds different in terms of quality and functionality. Stick to reputable sellers and beware of fake chargers and batteries. It's just not worth the potential cost savings.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Defective upon purchasing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with high expectations and this wireless fast charger fell short. I bought 2 phones and let one charge via the wireless fast charger and one charge via the regular charging cord (not a fast charge). The cord worked and the wireless one didn't work remotely as good. I contacted samsung and they said I can send it back to samsung for a replacement (of course I threw away the packaging from best buy or I would have returned it there) The pros is your charging port doesn't wear out. The con is the one I got was not fast.. when it clearly says wireless FAST charger on it. I'll give the replacement a try and re-evaluate.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very neat thing to have but I think charging via cord is faster. I had to take my case off in order to charge my S7 which was very inconvenient. The phone also got hot while using this charger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife find it cumbersome because you have to remove case to charge. It does charge fast. Our teen is the one using it so he can use his wired charger for his Xbox controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fast charger but does the job. Just place the phone on it and come back maybe 90 minutes later to a full charged phone. Have never let my phone die on me so would not know how long it would take then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it, love it, love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, love it, love it! I purchased it for my Samsung Note10+ and works great. My wife loves it so much now that she uses it more than me with her iPhone 11 Pro. Nice product. I love the night blue light when charging the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great wireless charger for the price point

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well on our Galaxy S9+ phones. Like any wireless charger, it'll charge with some cases on the phone, but thicker cases will need to be removed before placing it on the charger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Convenient, but cell would not charge with case on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks good and offers convenience, but I couldn't get it to charge my cell phone with the case on. The convenience disappears when you need to remove the case each time you charge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why I didn't give it 5 stars is because it cleans randomly. I prefer it to clean in a pattern, one room at a time to clean the entire room. I will say if it doesn't pick up the debris today, it will tomorrow

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great charger for my samsung s7 & s9. You just toss your phone on when you go to bed & your ready in the morning! Honestly, it's a little slower than charging with the cord directly, but I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works, but there's probably better out there.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for next to nothing when there was a sale and I had a coupon (only paid $5). This is definitely not worth $45, or whatever the base price ends up being. It occasionally stops charging the phone, in which case you have to unplug the charger, wait a few seconds, and plug it back in. Maybe a heating issue or something? It does, however, have a built-in fan to keep the phone cool whilst charging. It kinda works, but isn't anything to get excited about. If you can get it for cheap, I'd say it's a good purchase (it's very convenient and nice to have around), but not for face value.

    I would recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 3 out of 5 stars

    Great but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fine product - but should come with a fast charger. Also when using a iPhone it doesn't seem to just work, you have to find that sweet spot... may switch to a mophie

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Round charge base

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it is supposed to. I would prefer it to be flatter and I think it is way over priced as are most tech items. It does make it a simple charging solution, but I think the cord could be implemented in a better way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Change from the cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to give this a 5 star rating, but alas, I cannot tell that it is any faster than the cord. IMHO, the best feature is the ability to just lay my phone down on the charger instead of the charger cord.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 2 out of 5 stars

    Annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good thing about this was the fast charge. Trying to get it to charge to begin with was a pain. I had to strategically place the phone in the perfect spot to get it to charge. It wasn't as easy as the commercials made it look. You couldn't just put it on there and it start charging. I spent more time maneuvering the phone to get it on the perfect spot so it could charge that I had wished I just had a plug in charger instead. Ultimately I returned it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 3 out of 5 stars

    Fast charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and fast charging when it works correct. With the otter box case on you must perfectly place the phone or it doesn't charge. Took the case off and it worked great.

    I would recommend this to a friend