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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 16,612 reviews
  • Rated 3 out of 5 stars

    It ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a hard time charging phones sometimes it doesn't charge at all. You have to move it around a fine a solid charge and park which is aggravating it is not right it will not charge

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Slightly slower charge than using the cable that comes with my S7 Edge. Takes roughly 2 hours 15 minutes but nice to just set it on the wireless charger when you go to bed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung fast charge wireless charger seem to be a great idea for my needs but it would not work. Its charged the first time but would then go into a pause. Could not get it to work properly.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not Very Fast ≈ 3Hr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not too surprised that it isn't as fast as a wall charger, it gets the job done. Only complaint is that sometimes setting my phone down doesn't activate charging unless I set it down just right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good case, but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked good in the box and worked well. But, after using it for a day I found that it didn't work well for me. Maybe it will work well for you. Best Buy was very accommodating in handling the return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had no problems with this charging my s7 edge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung product's are the best in market..no match

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t work as expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to place the phone just right or you will wake up with a dead battery. Doesn’t work well with a protective case either. Easier to just plug the phone in.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok, not great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok wireless charging has always been slow. if samsung can figure out to speed it up in their next gen of wireless chargers id give it 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My sister had this so that's why I got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best charger just leave your phone on it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    doesn't work with iphone 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was told this would work with iphone 8 with a case on, but it didn't. I didn't bother to try without since I need a charger to work with one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Will not work if a case is on the phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does charge okay if the phone is not in a case. It is not as fast as a plug in, but it does charge. I tend not to use it, as I have to take the case off each time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I thought!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not to happy with this purchase. You have to put your phone on the base a certain way so it will charge! Several times I layed my phone on the charger and came back it wasn't charged.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didnt work for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this because it didnt not charge my phone. I left my phone on it all day and it only went from 10 to 35% charged. I purchased another brand and it worked just fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a whole lot faster but easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little faster charge but no that much. Do really like how it "connects" phone to charger without having to move around all the time to get it started.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its not even fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is a waste of money if you have the s8 and above or a Gear S3. It says Fast wireless charging but then again it charges almost as if there were no fast charging capabilities.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little finicky on placement but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I thought wireless charging was an unnecessary luxury...but I really like not having to deal with plugging in cords....Just wish it wasn't so finicky on precise phone placement.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This only works if there is no case on your phone. I have a very thin case and it still does not charge. Have to take the case off to charge, which is inconvenient

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really see the point to this charger since it has to be plugged in to charge. It came free with my phone purchase, but if I would've spent money on it I would've been a little disappointed.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    didn't

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to the store, only works with new phones, our Apple 8 and Samsung, both under 2 years, would not charge. If you own a new phone, it works fine, we tried it in the store.

    I would recommend this to a friend