Explore the latest Back to School techShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
Loading...

Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 756 Showing 15,101-15,120 of 16,612 reviews
  • Rated 3 out of 5 stars

    Limited value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son's smartphone....didn't know that you have to remove Otter case for charger to work.....still use charger cord to recharge phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works as advertised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Samsung wireless flat charger to use with me S8 and S8+ and it works as advertised with a light on the bottom to display charging status too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its ok

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges wireless but not too fast. I thought i can charge without having to wait long but it takes more then an hour to charge fully.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well but you can't just put you just can't lay your phone on it and walk away with out checking that it is making good contact to charge the phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's an ok charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges well. Only issue is that I'm using a glaze s7(not edge) and after I charge my phone my home button won't work.. I have to restart it on order for it to work...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung wireless charging port

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Concept was great. Application not so great. The positioning must be exact, if not you could wake up thinking your ready to go only to find a dead phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Takes to long to charge.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This just takes to long to charge cell phone. It also does not come with it on charging cords needed. You must use your own cellular cord to attach to charging unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    2 months charging and then slowss

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for the first two months, and the convenience is great; but then the third month charging capability has decreased dramatically. I put the phone on the charger when I get to work at 6 am, and sparingly us it and by around noon it will have only charged the phone roughly 20%. The phone is not in a case and is directly on the charging pad the phone is also only 6 months old and charges great on the standard Apple charging cable. The charging pad is also significantly slower to recognize the phone is on the pad, and it is very particular on where the phone sits on the pad to actually start charging. When I first received the charger the Iphone could be set almost anyway on the pad and it would charge just fine, and fast. Longevity with this wireless charger is not there, and it is not worth the money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 2 out of 5 stars

    slower than plug in charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than normal plug in charger . Must sit just right or will not charge Rather use plug in not worth money

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Seems to work well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first experience with a wireless charger . Even though I have an apple phone the Best Buy guy suggested this product... so far no complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 2 out of 5 stars

    Nice charger for desktop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charging stand was nice, but the phone had to be laid a certain way to keep charging. The standup charger is better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for overnight charging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for overnight charges, just be sure it's on correctly. Does not charge when phone is in the thicker cases, so that's a pain taking it out each night.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pass

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may serve a purpose for few but I did not like waking up to a phone that was not charged because it wasn't set on the device just right.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really as fast charging my wire charger is faster and it's good when you put the phone done to sleep but when you take it off constantly it's not really the best

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Inconsistent Convenience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like this charger, but the phone has to be placed just right in order for it to charge. I've woken up a few times to a phone with only 30% battery life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ITS OK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS WELL BUT IS VERY PICKY WHERE YOU LAY IT ON THE CHARGER IT KEEPS POPPING OFF AND PAUSING CHARGING UNLESS YOU LAY THE CHARGER IN THE RIGHT SPOT

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice cordless charger

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung charger works well with my Galaxy S7 but not very well with my Note 5. I was told the case may be too thick for it to reach a connection.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I Don't Think It's Compatible with iPhones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I constantly get the dreaded blinking blue light showing it is NOT charging my iPhone 8 Plus. I've used Anker Qi chargers without any issues before. Best Buy was awesome when returning the first unit because I thought it was defective, but the second one was the same. If I find the "sweet spot" it will charge, but it takes a while to find. You should be able to just put your phone on it and have it charge. I hope others have better luck than me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow charging

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless is nice. Charges my Galaxy S8+ much more slowly than my wired chargers. Checked settings, no issue there. Bad value, especially for the price.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Alignment

    Rated 1 out of 5 stars

    Barely works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger base hardly works on either an s5 or a Note 5. The only way to get it to work is align the right side of the phones so that they are perpendicular to the charger plug and lay it right side down first. OK, now do that over and over AND over everytime you want to charge! ANY other way and it won't charge.

    No, I would not recommend this to a friend