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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 760 Showing 15,181-15,200 of 16,612 reviews
  • Rated 3 out of 5 stars

    Good value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless charger works fine, but it won't fast charge a Samsung Galaxy S6. Good value on the the Black Friday Best Buy sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work with my cell phone because I have a protective phone cover which I would have to remove each time I wanted to charge my phone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice looking. I saw it at the store and I'm so glad I no longer have to deal with plugging my phone in only issue is it charges slow

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is compatible with Apple products, and claims it charges fast. Using the products that came in pack, it doesn’t charge fast.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice to have, but unnecessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little device honestly saves you .00023 seconds of your day. It's nice to have if you want to show off to your friends and be that kid with the wireless charger, but other than that, doesn't do much else for you. The cord gets used less which means you wont have to re-buy a charging cord for as long as the charging pad exists. It is nice to have as a gimmick or a "toy of the future," but it is, with lack of better words, unnecessary.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the convenience of just putting the phone on charger but with the other box, it takes a few times to find the right position to charge

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not charging well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it one week ago and sometimes my phone is not charged although I had left it all night long on the stand. I need to exchange it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is from 2016 and there is a newer 2017 model available with a stand. I was able to purchase it from another store for $10 less.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fast charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast charger, but very "knit picky" about cell phone cases so it has to be repositioned just right with certain protective cases.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger works well if you don't have a cover. I have to take mine off for it to work. If I go thur that trouble, why not just plug it in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as Xmas present during Black Fri day. Such a disappointment and terrible product. Slowest Charge! Takes several hours to charge to 20%. And requires overnight (approx 9 hrs) for a full charge. Unfortunately gift was not given until a few days after Christmas and was out side of the 15 day window return or this junk would have gone back to the store. I don't know how it has good reviews. Maybe mine is defective? Waist of money and disappointing to give as gift and get as gift! Don't Buy!

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hello Renee, we understand your frustration with this charger. If you are still having issues, please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle Samsung

  • Rated 3 out of 5 stars

    All right for convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless charging pad is very convient but when you have a thicker case on your phone it can be very tricky to get the phone to connect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    All right for convenience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless charging pad is very convient but when you have a thicker case on your phone it can be very tricky to get the phone to connect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung wireless charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is that it cannot charge my phone that well with the Otterbox covering the phone so taking that off each time is a pain.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It is not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not the best but it works sometimes. You have to play with the phone on the base to get it to start charging. After that it charges fine.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not notice much difference between this one and regular charging. Infact it seems slower than the wired chargers. For the price, not a great buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok wireless charger seem like it’s not fast as it said got it for free because I got 2 new phone they sent me a choice so got it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    didnt last long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought on May 20 and the fast charging portion quit working by June 4. Returned for a new one on June 5 and will see how this one holds up.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 2 out of 5 stars

    Its okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt buy this again. U have to place phone just right for it to charge.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Placement

    Rated 1 out of 5 stars

    Would not reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of the wireless chargers that stands up and wanted another. By mistake I purchased this one where the phone lays down on it. The stand up one is easy, set you phone on it and it charges. This one doesnt register unless you have it in the perfect spot. Many times I have to take it off and try again to get it to charge

    No, I would not recommend this to a friend