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Customer Ratings & Reviews

Model:
EP-PN920TWEGUS
SKU:
4363800
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Customer reviews

Rating 4.4 out of 5 stars with 16612 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 9W Fast Charge Wireless Charger's ease of use, compatibility with select Samsung models, and its size and design. Many appreciate the price point and the charger's performance. However, some users find the placement finicky and experience challenges with proper alignment; a few also mention concerns about heat generation and the light.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 761 Showing 15,201-15,220 of 16,612 reviews
  • Rated 3 out of 5 stars

    Great concept!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless charging pad is a great concept but it doesn't work all of the time. Sometimes I have to put on several times before it will charge.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needs improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the phone is not properly place on the charging dock, the phone will not charge. The charging time is very slow, needs to be improved.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing wireless charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever to charge the Samsung Galaxy Note 8 using this wireless charger. Plug in charger is 2-3 times as fast. Don't buy it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Meh, direct cable is much faster.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would be handy but it charges slower than cable and not worth the extra cost to me.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A bit finicky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger requires the phone to be positioned on it in a particular position or else it won't charge. Otherwise it works well.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It Does Charge But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to charge my phone without worry of plugging in as I normally charge my phone. & Although it does charge...& wirelessly... it is not a FAST charge. I assumed it would charge as quick as when I use the cable and wall plug in but, it is a slower charge than that. Not happy especially as much as it cost and it's charging speed is slower than what I was made to believe. I use my wall charger still...it's faster.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't charge as quickly as the cord...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may have gotten a lemon because I prefer charging my phone with the fast charge cord Instead of this device.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the biggest fan of this charger. The phone has to be placed in exactly the right spot for it to work

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as Fast as Plug in Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says it's a fast charger but truthfully it charges so slow and if you don't have it set just right it doesn't catch that it's there.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good backup charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is good to have around when you can't find your usbc cable. Charge time is about the same as plugging in your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 2 out of 5 stars

    9W Fast Charge Wireless Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have so many things on the back of my phone I cannot honestly rate this item.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Always Disconnects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only been able to charge my phone to 100% maybe like 1 or 2 times with the Fast Charge Wireless Charger because it usually disconnects as soon as I get a notification. I would not recommend this product because if you're anything like me and use your phone as an alarm it's pretty scary to wake up late due to a dead phone. I would take it back if I hadn't gotten it for free as part of a promotion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    99 Problems and this Fast Wireless Charger IS one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FAST??? Try 2.5 hours to charge up from 10% remaining battery power. If I plug it in, it's 1.5 hours. Why waste the money and time?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I have used this about 4 times and on the third time utilizing it acted as if it didn't want to charge. Not sure about this item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Chargers for about 5 seconds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charges for max 5 seconds before shutting off. I took back first one and second one had same issue. It will be returned soon.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for next to the bed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stops charging if my phone is bumped just a little bit. But otherwise it is very convenient to have next to my bed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used with my Galaxy S9, light came on indicating a charge and within 2 or 3 seconds it starts flashing and the phone says wireless charging paused. I have to take the phone off and place it again only to have the same problem. Finally after half a dozen attempts or so, it stays solid and charges the phone, but not nearly as fast as the wall charger that came with the phone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great if you don't use a case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep my phone in the otterbox defender case and found that it charges the S8 very slow if any when in the case. It can't seem to connect through the case and flashes. I've tried to adjust the location of the phone on the charger with no change in the results. It took overnight to add about 10% to the battery with the case on. This explains why they were giving them away with the phone...gotta clear the inventory somehow.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    samsung charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to place phone exactly where it needs to be. Takes several tries to get it right. Rapid charging is differently an overstatement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow charge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sold as a fast charger, salesman quoted 75% charge in 15 minutes. Not true more like 10% charge in 20 minutes. Waste of money

    No, I would not recommend this to a friend